Transportation and Logistics executive with 26 years of expertise elevating the customer experience through technology and innovative transportation solutions across a technology start up and Fortune 500 3PL organizations. First half of career in management roles covering different facets of transportation operations with a transition to technology leader in the last 15 years. Leveraged operational background and understanding of business and technology to create commercial and custom software solutions for a $1.2 billion transportation organization executing operations across truckload, intermodal, LTL, international and parcel freight. Participated and led a team of 6 direct reports and 70 resources to successful technology implementations that provided the engine to improve operational efficiency, increase transportation network visibility, and enhance organizational capabilities contributing to an increase in profitability from $12 million to $31 million annually over a period of 7 years.Career Highlights:• Contributed to increase in EBITDA run rate from $12M to $31M annually across a seven-year timeframe by leading initiative to identify, implement, and utilize MercuryGate’s transportation management system to execute IM, TL, and LTL across 105 agent offices and 250 customers; Stakeholders (agents, customers, and carriers) benefitted from increased visibility across the organization’s transportation network allowing them to drive margin improvement, increase new business wins and better utilize carrier capacity.• Increased customer satisfaction and retention to 100% by delivering business insights across a $1.2 billion freight network through the development and implementation of an enterprise data warehouse solution and SiSense analytics visualization tool across 4 data sources, 105 agent offices, and 250 customers.• Secured and operated a $325 million freight management account; Over a 2-year period the team reduced transportation expenses by $32 million, secured $12 million of spot transportation business and generated $2.5 million in management revenue. Outcome achieved through the implementation and execution of the MercuryGate TMS and optimization platform in 12 distribution centers and 1100 branches and the creation of a transportation management team to execute operations.• Co-launched and executed Go-To-Market SaaS software start-up that designed, developed, and delivered a decision intelligence platform combining data tools, business intelligence, and data science specifically focused on the transportation and logistics industry.