Brad Cox Email & Phone Number

Redmond, Washington, United States

Greater Seattle Area

Develop manual and automated testing scripts for our Iris investigative platform. Serve as the link between software developers and our customers and account management team to identify bugs and other abnormalities with our software. Draft detailed bug reports with easy to consume descriptions and reproduction steps. Follow-up with verifying fixes to bugs and new features both in development and after pushed to production. Personally tackle some of the more basic bug fixes. Provide UX/UI feedback on continuously evolving designs.

Bellevue, Wa

Responsible for software ad hoc and focus testing for the unreleased video game title 'Gigantic'. Working in small team environment, everyday tasks revolve around keeping a keen eye for problematic flaws within the game and writing up those bugs in great detail within the bug tracking software JIRA. Also handle seeing those bugs through to completion when sent back to the team to confirm the fixes made by the gameplay programmers.

Redmond, Wa

Responsible for monitoring and tracking fraudulent activity for the League of Legends game client. This includes credit cards, PayPal, mobile payments, and other non-monetary related fraud. Assisted with finding trends in the player-base to prevent future fraudulent activity on a global level. Also answered player support tickets regarding fraud, billing, and other related issues.

Olympia, Wa

Investigated new applicants for the brand new I-502 law that passed in Washington State allowing recreational licensing for growing, producing, and selling marijuana. Made sure that applicants were compliant with all rules and regulations and helped them achieve that goal. Handled a very large case load independently.