Brad Johnson Email & Phone Number

Fort Wayne, IN, US

Greater Fort Wayne

Fort Wayne, Indiana, United States

• Managed and led 12 direct reports, consisting of a Retail Associate Manager and Mobile Experts. Ran a centralized training location and onboarded all new employees in the Fort Wayne market.
• Developed the first audit compliance training program and ran mock audits at retail locations
• Appointed T-Mobile for Business Captain (TFB) Captain, which subsequently lead to first place TFB ranking in Q1 of 2022
• Opened and ran a new retail location that outperformed sales quotas and centralized location training location

Mishawaka, Indiana

Manage and led a retail store with eight direct reports. Worked closely with District Manager and colleagues to ensure operational excellence and maximum growth potential. Was a change agent during the Sprint merger, providing guidance and promoting transformation.

Indiana/Michigan

• Leader of leaders, communicating vision and mission for the company with 19 retail locations and a business hub. Work directly with the President on the formulation and development of a strategic marketing plan and.
• Developed and executed a new quota-based commission structure for all sales departments
• Created and implemented comprehensive training programs for sales representatives and technicians
• Provided guidance and direction for recruiting, hiring, and developing sales managers
• Worked with operations department to enhance our product/service catalog while ensuring competitive pricing
• Create marketing ideas and content, executing an extensive marketing plan to increase client engagement and overall revenue

Midwest Region

• Successfully influenced sales in a competitive channel that offers several wireless solutions (including Best Buy, Apple, Walmart, Sam’s Club, Costco, and Target.) Achieved monthly quotas by building rapport, training.
• Created new and innovative sales incentives and contests for my territories achieving overall sales in excess of 100% for Sprint within 34 partner locations
• Consistently ranked in the top 5% nationally by creating innovative trainings for my sales makers and intelligent visit frequencies

Indianapolis, Indiana Area

• Worked face to face with customers daily to reach sales goals and build rapport for repeat business. Demonstrated peer accountability via motivating and coaching other consultants as requested by upper management.
• Exceeded 100% of goals set by management in phone sales, accessory sales, and customer satisfaction by building a network of customers and working primarily off referrals

Los Angeles, California, United States

• Recruited and trained a team of sales representatives that later were promoted to management. Obtained new customer relationships driving traffic for the Grand Opening of this retail location.
• Quickly achieved #2 company wide sales ranking out of 100+ locations by training my sales team to treat every customer as a sales opportunity
• Oversaw the only retail store in the region to pass a comprehensive mock audit in 2011 through organization and delegation

Los Angeles, California, United States

Responsible for the operations of 24 retail locations. Performed a wide variety of tasks to help maintain and grow the retail division of Platinum Wireless. I was responsible for all inventory including phones and accessories. Worked with the district managers and store managers to ensure they were 100% in compliance with audits.

Denver, Colorado, United States

Fort Wayne, Indiana, United States

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, 3.5

Bachelor Of Business Administration (B.B.A.), Marketing/Marketing Management, General

Activities and Societies: Dean's ListDean's List

Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services

Dean's List and a member of The National Society of Collegiate Scholars.