Bradley Hoffman Email & Phone Number

Canal Winchester, Ohio, United States

- Oversee brand registration for outgoing BrewDog products.- Assist with state licensing requirements- Manage state required distributor information - Provide compliance support for sale and new product development

Dublin, Ohio, United States

• Lead a team of 15 full time employees.
• Initiate and manage projects for Nationwide, AEP, and Safelite
• Create recruiting plans based on client needs and timelines.
• Monitor project standards and process requirements.
• Develop recruiting and onboarding processes for new clients

Columbus, Ohio, United States

• Design, implement, and monitor customer service standards for ticketing procedures
• Manage a staff of 45-50 part-time student employees.
• Recruit applicants for Student Assistant position to ensure appropriate staffing numbers
• Develop training schedule and materials to ensure customer service standards and procedures were upheld.
• Perform yearly performance reviews and semiannual coaching sessions with part time staff
• Handle customer escalations and major issue resolution.

Gahanna, Ohio, United States

• Receive and process purchase orders from customers
• Communicate with customers to handle shipping, material, and special needs
• Interpret inventory levels and production schedules to accurately predict fulfillment times
• Upkeep customer orders and details through SAP system

Columbus, Ohio, United States

• Allocate, print, and distribute over 70,000 single event and season tickets
• Establish financial closing procedures to ensure accuracy and data security
• Build, manage, and run NCAA and Big Ten conference tournaments
• Identify, investigate, and confiscate invalid and fraudulent tickets
• Work with coaches, administrators, and promotors on family and guest ticket lists.
• Access, update, and utilize information from a variety of customer databases