Bradley Huschart Email & Phone Number

Columbus, OH, US

Main responsibility is analyzing company processes and software to identify areas for improvement, followed by the design and implementation of innovative solutions. Additional job duties include managing systems like Office 365, JIRA, GitLab, and others, offering end-user support for technical inquiries and issues, enhancing security through training and.

Managed the I.T. service desk queue, offering multi-tiered technical support and coordinating with different departments to address delegated issues. Oversaw company asset inventory and tracking, as well as handling the imaging of endpoints. Supervised on-premises PBX systems at multiple sites, which involved designing call trees and conducting updates and.

Managed incoming calls and emails from clients, addressing and resolving issues related to mobile devices, overseeing phone order processing, and making adjustments to mobile plans. Conducted training sessions for new hires, offering guidance on company policies, procedures, and client Standard Operating Procedures (SOPs).Demonstrated initiative and.