Braeden Vale
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Braeden Vale Email & Phone Number

Customer Support Manager at Simpro Software
Location: Greater Brisbane Area, Australia, Australia 8 work roles 1 school
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Current company
Role
Customer Support Manager
Location
Greater Brisbane Area, Australia, Australia
Company size

Who is Braeden Vale? Overview

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Quick answer

Braeden Vale is listed as Customer Support Manager at Simpro Software, a company with 296 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Braeden Vale.

Braeden Vale previously worked as Customer Support Team Lead at Simpro Software and Software Support Specialist - Tier 2 at Simpro Software. Braeden Vale holds Environmental Science - Bachelor Of Applied Science, Flora And Fauna from Queensland University Of Technology.

Company email context

Email format at Simpro Software

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Simpro Software

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Profile bio

About Braeden Vale

An experienced and dedicated software support specialist with experience in the execution, planning, logistics and stakeholder management of minor construction and building projects. Demonstrated track record of success in simultaneously handling multiple objectives and complex customer issues and requests.Adept at resolving problems and implementing viable solutions that meet both the customer and company needs. Attention to detail so as to ensure information and transactions are delivered accurately and efficiently. A low maintenance employee who uses his initiative to prioritise work as well as use judgment to escalate significant issues requiring attention.

Listed skills include Customer Service, Retail, Communication, Project Management, and 13 others.

Current workplace

Braeden Vale's current company

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Simpro Software
Simpro Software
Customer Support Manager
brisbane, queensland, australia
Website
Employees
296
AeroLeads page
8 roles

Braeden Vale work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Current

Brisbane, Queensland, Australia

Mar 2024 - Present

Customer Support Team Lead

Brisbane, Queensland, Australia

May 2021 - Mar 2024

Software Support Specialist - Tier 2

Brisbane, Queensland, Australia

Key AchievementsPromoted shortly after passing probation to tier 2 support. This involved a change in role to focus on case escalations, key customer management and further focus on assisting and training colleagues.Assisted in updating and introducing detailed Form Builder and mobile application training plans to the support onboarding process. This.

Jul 2020 - May 2021

Software Support Specialist

Brisbane, Queensland, Australia

Key ResponsibilitiesConduct thorough testing of the software to identify any defects and escalate for a resolution if required whilst continuing to maintain a quality relationship between the client and the businessProvide professional phone, email, chat and ticket orientated support to a diverse range of clients, to reassure, gather information, set.

Jan 2020 - Jul 2020

Handyman

Self Employed

Key responsibiltiesResponsible for replacing and installing flatpack furniture. Involved in replacing doors, window glazing, landscaping, painting walls and ceilingsEnsure all projects are completed according to specifications and quote on timeCoordinate plans and schedules that work best for customers needs and criteria

Dec 2016 - Jan 2020

Computer Repair Technician

Self Employed

Key responsibilitiesProvide on-site computer repair services to private customersBuild computer systems to customers specifications and needsDiagnose software issues, install updates or new software, and remove malicious programs

May 2014 - Jan 2020

Installed Sales Coordinator

Masters Home Improvement

Brisbane, Australia

KEY ACHIEVEMENTSLed the close out processes associated with major and minor works contracts for kitchens, flooring and carpets. This involved consulting with customers, negotiating with contractors and suppliers and brokering payments, in the interest of achieving full delivery of all orders prior to the store closure.Demonstrated consistent KPI results in.

Jun 2016 - Dec 2016

Customer Service Assistant

Masters Home Improvement

Brisbane, Australia

KEY ACHIEVEMENTSAppointed Safety Team Representative for the store and contributed to early identification of hazards and accident preventionPlayed a safety leadership role in the Parkinson Store’s achieving the highest safety audit result in Queensland as well as the lowest lost time injury rate. This involved monitoring workplace hygiene and.

May 2014 - Jun 2016
Team & coworkers

Colleagues at Simpro Software

Other employees you can reach at simprogroup.com. View company contacts for 296 employees →

1 education record

Braeden Vale education

FAQ

Frequently asked questions about Braeden Vale

Quick answers generated from the profile data available on this page.

What company does Braeden Vale work for?

Braeden Vale works for Simpro Software.

What is Braeden Vale's role at Simpro Software?

Braeden Vale is listed as Customer Support Manager at Simpro Software.

Where is Braeden Vale based?

Braeden Vale is based in Greater Brisbane Area, Australia, Australia while working with Simpro Software.

What companies has Braeden Vale worked for?

Braeden Vale has worked for Simpro Software, Self Employed, and Masters Home Improvement.

Who are Braeden Vale's colleagues at Simpro Software?

Braeden Vale's colleagues at Simpro Software include Nandish Kabbur, Brian Hendrick, Miko Anahaw, Serita Stonnell, and Richard Corser.

How can I contact Braeden Vale?

You can use AeroLeads to view verified contact signals for Braeden Vale at Simpro Software, including work email, phone, and LinkedIn data when available.

What schools did Braeden Vale attend?

Braeden Vale holds Environmental Science - Bachelor Of Applied Science, Flora And Fauna from Queensland University Of Technology.

What skills is Braeden Vale known for?

Braeden Vale is listed with skills including Customer Service, Retail, Communication, Project Management, Sales, Customer Satisfaction, Merchandising, and Teamwork.

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