The People Experience team is responsible to develop comprehensive digital projects that aim to improve employee experience and streamline processes that can be done in the digital sphere of DHL.• Develop an in-depth guideline for Smart Connect editors with a focus on SEO techniques (on going project). This guide is designed to empower editors with the necessary knowledge and skills to create high-quality, SEO-optimized content for the intranet, further enhancing the user experience and information accessibility within the organization• Support the release of Smart Grid (internal application platform), by creating the information page, producing engaging video content, and coordinating the translation of the page into 12 languages, ensuring accessibility for a global workforce

Responsible for managing the overall recruitment interview process and take care of candidate experience.• Took ownership of the entire interview scheduling process, encompassing initial candidate contact through to offer, handling complex calendars from different time zones using Goodtime.• Optimizes, standardizes, and proposes process enhancements of the recruitment process.• Started a data-driven initiative within the team to optimize workflow, distribute workload equitably, identify potential bottlenecks in the interview process, and proactively address critical issues to prevent escalations.

Responsible for end-to-end IT recruitment, candidate experience and stakeholder relationship management.• Conducted intake sessions with hiring managers and stakeholders to understand the requirements and decide on the best course of action for each position.• Sourced, screened, interviewed, and followed candidates throughout recruitment lifecycle, providing constant feedback.• Partnered up with Employer Branding team to create effective strategy to attract talent.• Managed job openings, requirements and candidate database using Jira and/or Greenhouse ATS• Handled offers and initial onboarding using Bamboo HR• Monitored recruitment data using Talent Wall and delivered metrics reports.• Developed, documented, and revised talent acquisition processes to guarantee a smooth experience for candidates and all the internal stakeholders involved.

Responsible for end-to-end high-volume recruitment, full onboarding, and stakeholder relationship management• Accountable for the BFSI segment recruitment, being the first Talent Acquisition Specialist of the team to handle the full recruitment cycle.• Served as a liaison between the onsite team based in Brazil and the offshore team located in India, delegating the Brazilian demands to the team of sourcers in India.• Created a monthly metric report to share with the recruitment team, an attempt to analyze our data and improve our selection process.• Implemented a shared and decentralized process where hiring managers and stakeholders could access all the information about candidates being interviewed. This helped reduce in 60% the escalations problems between HR and the Business team.

Coordinated production of a short documentary and collaborated on the writing of a book about the Brazilian desert culture and economics.