Brandon Johnson Email & Phone Number

El Cajon

I provide guest service and promote guest relations by welcoming all guests entering the casino or approaching the Club Sycuan desk. I verify club member identification, printing and issuing redemption vouchers. Customer service drive our business and we strive to be a FOUR DIAMOND casino!

Alpine, Ca

Proactively seek guest interaction and provide personalized attention with a variety of services the casino has to offer. Stay knowledgeable on all slot machine games and promotions. Identify and actively request club member enrollment. I also bring beverages and food upon request. Utilize sales techniques and skills to promote club programs and benefits Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates..

As a sales consultant I spent time with customers to determine their needs and discuss vehicle options. Responsible for assisting in test drives to demonstrate automotive features Excelled in exceeding daily/monthly credit card application goals. Responsible for completing quotes, finance applications, vehicle appraisals, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork. Also, responsible for following up with existing and potential customers to generate leads and close sales

Cable Store Professional Provided a shopping experience catered to each and every customer while recommending solutions based on customers' specific needs. Consistently met and exceeded department expectations for productivity and accuracy levels. Effectively communicated product and service information, feature functionality, billing procedures and equipment usage to each customer. Retained and ensured proper handling and care of hundreds of existing client accounts. Effectively process customer bill payments. Achieved all sales and retention quotas set for the department by following the established departmental policies and procedures. Retention specialist- Maintained customers who were on the verge of canceling.