• Planned, drafted, and facilitated the execution of four homeless street-based engagement homeless outreach contracts totalling $2.3 million.• Provided grant management of City-funded homeless programs including contract compliance, reviewing performance measures and outcomes, interpreting programmatic data, and generating recommendations to leadership based on trends. • Led the service coordination of multiple Santa Monica Housing Authority voucher programs including the Housing Stability Voucher, Continuum of Care Voucher, Emergency Housing Voucher, and Housing Choice Voucher ensuring that all vouchers are allocated and local nonprofits are aware of the availability. • Created a training module designed to enhance the service capacity of city-funded homeless service providers to enhance their understanding of the local resources available.• Managed the reporting and review of the state’s Department of Health Care Services Opioid Settlement Fund.• Reviewed ongoing applications for City of Santa Monica homeless dedicated programming including Flexible Fund grant applications, Family Reunification programming, and Interim Housing referrals.• Oversaw the completion of the HUD Annual Performance Review (APR).

• Responsible for the ongoing planning, implementation, and management of the federal Emergency Housing Voucher program connecting 7,000 unsheltered countywide Angelinos to permanent housing.• Utilizes multiple complex information systems managing confidential client information to collect data sets utilized to recommend modification to the program while conveying these findings orally and in writing.• Facilitates and coordinates collaborative meetings between a wide array of nonprofits, Public Housing Authorities, and housing partners to provide clarification to policies and procedures related to Permanent Supportive Housing programs to ensure appropriate program implementation.• Manages the organization, development, and quality assurance of Permanent Supportive Housing contracts over Community Based Operations (CBOS’s) to ensure compliance and proper program implementation.• Provides ongoing oversight and technical assistance to CBO’s through weekly conference calls and on-site visits.• Participates in panel interviews for Staff Analysts and Assistant Staff Analysts recruiting for DHS Housing for Health programs.

• Oversees the day-to-day operations of multiple emergency and crisis shelters throughout Los Angeles County.• Works closely with the Program Director to ensure that all programs are compliant with grant and contractual obligations.• Created policies and procedures for interdepartmental interactions involving workflows and submission of necessary program documentation. • Conducts the recruitment and training for various positions including Case Managers, Administrative Assistants, Program Coordinators, and all other operational needs.• Measures and assess the impact of services while reviewing the documentation of all program services provided to clients. • Aided in the startup of innovative new shelter programs including the program planning and implementation.

• Serves as a liaison for the Supervisor on a daily basis by attending a wide array of community events, business associations, town councils, planning groups, and updating them on County business.• Responsible for assessing, recommending, and drafting policy to the Supervisor in the areas related to homelessness and HIV.• Aided in the implementation of a countywide Flexible Housing Subsidy Pool program.• Authors legislation, speeches, proclamations, and letters for the Supervisor.• Provides event-preparation on on-site logistical support.

• Participates in the implementation, design, and analysis of the City of San Diego’s pilot program seeking to connect clients enrolled in Rapid Rehousing intervention to employment opportunities.• Plans and executes the annual Point-in-Time unsheltered homelessness count; including methodology, survey development, volunteer recruitment and management, training, and data entry.• Builds and maintains relationships with homeless service providers and employment services partners to effectively leverage limited resources for the most vulnerable populations. • Assists in the data analysis of Point-in-Time Count data and prepares report and presentation materials for funders and other stakeholders.

• Maintained an in-depth understanding of the Coordinated Entry System from an operation and user perspective.• Built strong relationships with homeless service providers throughout San Diego County and provided demonstrations, technical support, and training as needed.• Manages all data input into the Homeless Management Information System and develops achievable metrics for all program participants based on data quality. • Created a technical manual to help users better understand a Servicepoint workflow.

• Oversaw the scheduling and structure of all youth programming, volunteers, and all related services.• Implemented and maintained systems to collect and analyze youth programming outcomes.• Coordinated youth programs addressing voter education, HIV testing, and a variety of topics.

* Provided group facilitation, advocacy, information and referral of family planning services to youth in a high school setting. * Coordinated and prepared staff meetings, took minutes, and organized outreach efforts. * Maintained data collection and maintenance of case files with accurate and timely submission of all monthly reports.

• Assisted students of all grade levels in strengthening their academic papers in one-on-one tutoring sessions.• Aided individuals of all cultural backgrounds in improving their grammar, syntax, and general writing strategies.• Responsible for leading workshops on different academic writing techniques.

• Assessed and responded to the needs of 70 residents on a daily basis. • Organized floor-wide programming and events with an educational component. • Counseled first year students on personal, academic, and professional goals.• Aided in first-response and has experience with response to a wide range of emergencies.

* Monitored a group of 4-6 youth at a residential group home while putting on various activities.* Mentored teenage youth struggling with a variety of mental and behavioral disorders.* Provided immediate crisis intervention for residents along with informal counseling.

* Processed up to $1,000 a day efficiently with minimal errors.* Facilitated the flow of a fast paced restaurant while handling multiple tasks as needed.