Brandon Applegate Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Consults clients on Bazaarvoice solutions that will meet their needs from both a technical and strategic perspective. Internally, builds out special projects like the SME program (subject matter experts), and the Bazaarvoice Pre-Sales Academy certification program. Works with other team members to help build out internal projects that push the entire Pre-Sales team forward. If you win, I win.Built and administered Pre-Sales Academy, an educational and enablement program aimed at bringing all Pre-Sales team members to a common baseline of skills as well as career progression and IC teaching opportunities.

Austin, Texas Metropolitan Area

Austin, Texas Area

Worked with existing clients in multiple verticals to determine technical health of their Bazaarvoice program and make recommendations for growth and improvement.Led multiple initiatives around client ROI analysis, RFP, RFI, and security questionnaire process adoption, and adoption of engineering ticket escalation processes among the sales and client services organizations.Involved in hiring and onboarding processes for new Solutions Consultants and Account Directors.Acted as mentor and coach for multiple team members both on the Solutions Consulting team and sales teams. Built and delivered highly customized ROI analyses based on client data and industry benchmarks. Coached sales and SC team members on process for building and delivering their own ROI analyses.Acted as internal advocate for existing clients in order to drive outcomes and accountability.Drove adoption of new features among existing clients by participating in engineering and product marketing seasonal product release cycles and conveying messaging to the field.

Austin, Texas Area

Worked to educate prospective clients of Bazaarvoice’s product and service offerings during the pre-sales and sales process. Responsible for understanding client goals and objectives and educating them on how Bazaarvoice solutions could make an impact in the areas of their business that are most important to them. Prepared client technical and business teams for scoping and implementation processes.Travelled to client sites frequently to work with client technical teams on logistics and concerns in order to overcome obstacles, and ensure mutually beneficial partnerships.Educated sales team internally on technical capabilities and value drivers of both new and existing Bazaarvoice products.Acted as pre-sales SME for Sampling and review syndication products.Revamped notes and communications processes with downstream teams in order to ensure efficient and smooth handoffs post-sale.

Austin, Texas Area

Responsible for providing technical knowledge and best practices to numerous enterprise clients during product implementation process.Worked with a team of engineers and project managers to ensure timely launches of our product on client sites.Stayed in contact with clients regularly via written and phone communication to troubleshoot issues and provide guidance regarding the Bazaarvoice product.Reviewed and approved edits to client application code base.Graded hiring assessments and participated in interviews for potential new team members.

Austin, Texas Area

Responsible for providing technical knowledge and best practices to numerous enterprise clients during product implementation process.Worked with a team of engineers and project managers to ensure timely launches of our product on client sites.Stayed in contact with clients regularly via written and phone communication to troubleshoot issues and provide guidance regarding the Bazaarvoice product.

Austin, Texas Area

I used the Blackbaud Luminate platform, as well as a proficiency in HTML, CSS and Javascript to build, maintain, and improve the web presence of the organization as well as improving the effectiveness and efficiency of our online communication initiatives. I was also a key team member in the redesign, build, and launch of all of the organization's web assets including the main website (http://www.braintumor.org), the organizational blog (http://blog.braintumor.org), and their event websites.

Austin, Texas Area

Web and print graphic designWeb development and design implementation using HTML, HTML5, CSS, CSS3, PHP, MySQL, Wordpress, Drupal, Javascript, jQuery, and responsive design principles.

Austin, Texas Area

Worked with a team of Coldfusion developers to build and maintain a Personal Website and Virtual Office system used by over 70,000 field representatives.

Responsible for maintenance and implementation of websites for current customers.

Produced high-quality video and audio advertisements for a local television news show that aired during prime time slots on Austin's NBC affiliate.