Brandon Edling Email & Phone Number

New York, NY, US

As the Owner of Brandon Edling Photography and Videography, I specialize in creating captivating visuals that tell unique stories. Whether it’s capturing the spark of a candid moment, the strength in a professional portrait, or the joy of a family gathering, I strive to create visuals that reflect the individuality and emotion of every subject.What I.

San Francisco, CA, US

• Directed the Technical and Customer Enablement team to enhance onboarding and continuous learning programs, with a focus on content development and strategy to support customer, revenue, engineering, and partner groups.
• Created and delivered tailored enablement programs for sales, partner, and customer teams across multiple formats (in-person, virtual, video, web), strategically adapting content based on audience type, experience.
• Strategically designed and implemented professional development programs to drive individual growth, accountability, and strengthen organizational effectiveness, integrating engaging content to maximize learning impact.
• Led cross-functional collaboration and knowledge-sharing initiatives across product, engineering, revenue, and support teams to drive alignment in technical enablement efforts, ensuring cohesive and comprehensive.
• Developed high-impact training content informed by seller skills analysis and feedback, leveraging eLearning modules, virtual sessions, and hands-on workshops to accommodate diverse learning styles and preferences.
• Collaborated with business leaders to identify leadership and management development needs, aligning program strategy and content for impactful engagement and effective learning outcomes.

San Francisco, California, US

• Led the team managing the learning technology stack, including the LMS and associated tools, ensuring an optimal user experience and smooth functionality through strategic content integration.
• Directed international projects with a focus on analyzing data related to business outcomes, engagement, satisfaction, and cost efficiency to inform content strategy and drive continuous improvements.
• Designed and facilitated leadership development programs, offering tailored coaching to senior leaders to enhance their growth, leveraging content strategies that support their success.
• Leveraged multiple delivery methods, such as on-the-job training (OJT), instructor-led training (ILT), virtual ILT, video-based learning, online modules, and social learning to craft and deliver training content that.
• Worked closely with key stakeholders across Product Marketing, Product Enablement, Channel Marketing, Strategy, APC programs, and Channel Sales to ensure alignment of enablement content and efforts with go-to-market.
• Streamlined and optimized enablement technology platforms and tools to enhance partner learning experiences while tracking performance metrics to improve content delivery and engagement.

San Francisco, California, US

• Designed and led Dropbox's comprehensive channel sales and technical enablement program, incorporating onboarding, sales enablement, technical training, customer support, and marketing, with a strong emphasis on.
• Successfully launched three flagship certification programs, certifying over 15,000 global channel partners in 11 languages, while ensuring content localization and scalability across markets.
• Collaborated with stakeholders to build and execute a strategic roadmap that aligned with channel business goals and partner skill development, with an emphasis on delivering relevant and impactful training content.
• Developed a scalable enablement framework that integrated training curriculum and facilitated cross-functional collaboration, delivering both live and digital enablement experiences as well as sales-focused collateral.
• Enhanced the partner seller journey by curating comprehensive training bundles, sales tools, content collateral, and demand generation assets, providing a streamlined experience that improved seller clarity, focus, and.
• Analyzed partner performance data and feedback to pinpoint opportunities for content and program improvement, optimizing enablement initiatives for greater impact and measurable results.

New York City, NY, US

• Led a multinational service desk team consisting of seven managers and over 40 support representatives, dedicated to providing expedient and relevant technical support to the entire employee population of NBC Universal

New York City, NY, US

• Directed a team of 10 individuals responsible for establishing and upholding the company’s standards for software and hardware
• Spearheaded IT teams for multiple major projects, including the production of “The Tonight Show with Conan O’Brien,” “Saturday Night Live,” the coverage of the 2008 Summer Olympics in Beijing, China, and the upgrade of.

New York City, NY, US

• Responsible for global hardware and software standards of all Apple products
• Engineered, implemented and maintained over 650 TB of Xsan/StorNext storage, spread over 9 workgroups (The Tonight Show with Conan O’Brien, Saturday Night Live, Late Night with Jimmy Fallon, NBC News, NBC Sports, NBC.

Cupertino, California, US

• Provided insightful advice and friendly, hands-on technical support to Apple customers in need.
• Quickly diagnosed product issues on the spot, explaining situations with patience and compassion.
• After determining whether repairs can be done or a replacement is needed, offered solutions to quickly get users up and running again.
• Fulfilled Apple’s service commitment with style, speed, and skill.
• Earned the trust of customers and coworkers alike as I offered mentorship, knowledge, tips, and training.

Lenexa, Kansas, US

• Managed and supported 75 Window servers, 5 Macintosh servers, and 350 desktop systems used for content creation.

Bachelor'S, Film Studies

Master'S, Business Administration And Management, General