Lead the QA Services team that is responsible for executing manual and automated testing across multiple internal applicationsManage the work efforts of QA contractors on the team and provide work allocationResponsible for meeting with customers to assess their QA need for a variety of projects and assign test resourcesConsistently working to implement process improvement within the group by setting test automation standards and defining a test automation framework for the team

Lead test analyst for Agile and Waterfall projectsDesign test scripts (VBScript) within Quick Test Professional to provide automation for applicationsPerform mobile application testing (handheld devices, Perfecto Mobile)Use quality assurance tools (HP Application Lifecycle Management) to log defects and provide feedback analysis/metrics to developers/subject matter experts Facilitate test strategy test case review sessions with other members of the project to determine the best testing approachWork with requirement analysts, developers, and team members through open communication to implement software solutionsReview current testing processes to determine if any viable changes can be made to improve the quality and efficiency of the testing cycleResearch new methods of testing to see what is leading the current trends

Provided production support for the Power Plant tax accounting application as the primary analystCreated SQL scripts for managing database changesManaged vendor code data migrations per SOX specificationsSupported and advised for various system implementations for operating companies (ex. Citrix Server, Maximo/Enterprise Solutions)

Analyzed and solved mainframe program abendsCollaborated with various teams to implement batch processes using COBOL, JCL, and IMS toolsFacilitated brainstorming meetings and calls with other application areasInstructed and trained new hires on company protocol and procedures