Nathan Brandt Email and Phone Number

• Managed a team of direct reports on all projects related to email program including production, strategy, and reporting deliverables for the client, Airbnb• Acted as primary liaison between client and internal/support teams• Administered budgets, project schedules, third party relationships and proposals in relation to client• Established all current processes, standards and campaign procedures used by internal team to execute client campaign work • Produced and presented detailed QBRs and monthly reporting on client campaigns and new initiatives• Managed client customer journeys, automation and segmentation using omni-channel solutions• Lead interview and onboarding processes for new team members joining our team

• Was responsible for the day-to-day execution of clients' marketing strategies. Including email marketing, SMS & Push using Salesforce Marketing Cloud• Key point person in charge of deliverables for both the internal Merkle team as well as with clients• Ensured marketing and support activities were executed in a timely and efficient manner to maintain positive client relationship• Used multiple CRM & project management tools to manage creative development and production• Oversaw client database integrity and management

• Campaign management of large, complex email initiatives• Championed significant projects, programs and business initiatives• Ensured accounts were completed and deliverables were met based on established timelines

• Designed and maintained client websites using multiple platforms • Managed multiple client accounts across multiple industries• Took on a wide variety of new clients and saw full marketing plans from introduction to completion, while continuing to successfully manage all existing website focused client accounts on a daily basis• Administered client’s analytics, SEO, social media and Google ad programs• Organized and ran social media campaigns for large-scale events, managing live tweeting, social walls, and live streaming

• Created digital marketing campaigns through Inbound Marketing, SEO and social media tactics• Produced new website content for a Bolivian based project and helped develop site layout• Managed the blog, social media and provided SEO assistance for a client website• Saw consistent growth in site traffic as a direct result of my involvement in the project

• Provided top quality customer service to REI members and guests, with the ability to serve multiple customers at one time• Used knowledge of REI products and services to effectively sell products, memberships and services, showing my ability to be highly proficient in a variety of departments and products