Account Manger for LubbockConAccount Coordinator for Buffalo Grass Fest

-Spearheaded the launch of a new department within the store. -Communicated with management daily regarding business needs. -Adapted to a different daily schedule periodically. -Advised on potential changes to the daily schedule or overall tasks of the team.

- Trained and onboarded new employees.- Collaborated with a small team of fellow leads on partner and department opportunities and how to handle them.- Developed skills of newly promoted leads, cashiers, and baggers to better serve partner and customer needs.-Supervised up to 100 partners at a time to ensure their needs were met and any training that needed to be done was completed. -Anticipated the needs of both partners and customers.

Engaged with customers to build relationships for the company.

Assistant Agency Director• Attended weekly leadership planning meetings.• Assisted the agency director and leadership team in their tasks.• Engaged the agency in icebreaker activities at the beginning of agency meeting to help students feel more comfortable talking with and in front of their peers.Account Coordinator• Created various content for clients including social media posts and blog content.• Coordinated with team on projects for the clients.• Balanced multiple ongoing projects in a timely manner for multiple clients in addition to my agency director work.