Gabriella Bravo Email & Phone Number

Zaventem, Fandre, Bélgica

Lisboa, Portugal

Client/partner support, answering to the customers' needs via e-mail and chat; individual micro clients/partners' data analyses; identify and troubleshoot the client's problem aiming to find the solution; document and categorise the cases and possible bugs to be handled by the managerial team and IT colleagues; escalate more complex issues to the target stakeholders; junior colleagues daily shadowing.

Lisboa E Região, Portugal

Support via phone, email and chat; check and respond to customer needs; provide information and solutions regarding Booking.com and Xbox products and services; assessment of the service provided by the platform; handle complaints; bridge the gap between customers (guests) and partners (accommodations); analyses of the team's KPIs; presentation of workshops for the team.

Lisbon

- Prospecting for partnerships and Sponsorship for the CLICKSUMMIT and Digitalks event.- Support in marketing/promotion of the event on digital channels;- Support in Digital Consulting for internal clients such as L'Oréal;- Commercial Management of the SMSonline.pt Business;- Database Management and Customer Support;

Rio De Janeiro

Client: PETROBRASProject: Supply of Goods and Services managementActivities: Create and analyze orders and purchase requisitions; create and track shopping cart; Make reservation of materials; Interface with users. Process orders as well as purchase requisitions; Monitor and ensure delivery of orders on time; review purchase orders; check invoices upon delivery; establish good relationship with customer and suppliers.

Mba In Project Management

Bacharel In Management, Administração