With over 15 years of experience managing and implementing innovative, people-centric projects, I have consistently boosted business effectiveness and built strong stakeholder trust. I excel in fast-paced, challenging environments, always seeking opportunities to improve and enhance processes. My expertise includes all things L&D from filming with green screens and use of AI, video editing & creating interactive eLearning solutions to face to face & virtual facilitation of soft and technical skills as well as creation of support material & LMS management. Other experience includes running large conferences and events, facilitating change strategies, project roll outs, and solving complex problems under tight deadlines. As a seasoned leader who has managed and owned companies with up to 60 staff, I am commercially astute and adept at balancing employee needs with budget forecasts and business expectations, ensuring measurable success for all stakeholders.Key achievements include presenting an innovative & proven L&D solution at a conference to drive staff knowledge and enhance customer experiences, planning and executing one of New Zealand's most profitable breast cancer community fundraisers, running an Oracle conference, and creating and facilitating interactive health and safety days for hundreds of engineering apprentices across NZ. I also developed & rolled out to stores across NZ a custom retail database and POS system integrating POS, customer data, supplier management, stock control, and delivery schedules with detailed reporting functionality.Organised and detail-oriented, I excel in developing creative, out-of-the-box solutions using the latest adult learning methodologies. My empathic approach to training needs analysis and project facilitation ensures effective change management for both employees and trainers. I produce calm in chaos, balancing employee needs, stakeholder expectations, and supplier commitments—whether organizing events, managing training delivery schedules,, facilitating or executing complex project rollouts.I am adept at wearing many hats; from short and long-term business strategy and forecasting , marketing, budget management, and reporting (including Power BI) to building trust with stakeholders, managing suppliers (both local and international) and facilitating both face to face and online. Highly proficient in L&D software and all Microsoft Office tools, I ensure efficiency and effectiveness in my work.