PC Analyst/Technician • Deploy, monitor, repair, and maintain all the city’s PCs and networking equipment. • Support multiple sites across the city, both public and public safety, police and fire. • Troubleshoot issues with phones, wiring, PCs, servers, and miscellaneous systems. • Work with Windows Server 2012 R2, 2016, 2019, and Red Hat Linux.

• Monitor the bank’s computer systems for vulnerabilities and take corrective actions.• Build new servers for new and existing bank applications.• Monitor and oversee patching on application servers.• Create and maintain reports on vulnerabilities and the current status of patching.• Work with Windows Server 2012 R2, 2016, 2019, and Red Hat Linux.• VMware Enterprise systems, setup and maintain VMs

System Administrator• Windows server 2008, r2, 2012 r2, 2016 & 2019 configuration and support.• Active Directory and Group Policy management and deployment.• Hyper-V VM implementation, documentation, troubleshooting, & support.• Advanced troubleshooting of hardware, software, and networking issues.• Configuring & troubleshooting Cisco routers, switches and Kemp load balancers• Developed and implemented a companywide backup solution.• Cisco Unified Communications System VoIP phone system administration. • New store planning buildout and oversight of IT services and equipment.• Knowledge of Cisco professional and small business, Ubuiquiti and HP network equipment.

Project Manager• Manage all projects for new and existing clients under a managed IT services agreement.• Ensure that all projects are completed on time and under budget.• Manage and train a team of engineers and verify all work performed.• Maintain clear lines of communication between Leverage and the Client.

• Diagnose, research and troubleshoot computer system issues, including operating systems, H/W and S/W, networking, VPN, connectivity, server, and other network devices/peripherals.• Respond promptly and professionally to alerts.• Monitor and update Service Desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.• Deploy and configure Cisco routers, switches and VOIP systems.• Monitor the network for issues using and proactively work towards preventing larger issues.

• Research, design and develop new products for GameStop Corporation.• Project manager - Oversee product from concept to sales floor.• Develop and implement processes for manufacturing and quality control of new products.• Train employees on new products and procedures.

3C0X5 - Computer Systems Operations – Network Administrator• Supervise and perform Communications-Computer Systems (C-CS) operations and execute associated information systems support programs, both in garrison and at deployed locations. • Perform network management, control, and administration on DoD local, metropolitan, wireless and wide area networks, and Command, Control, Communications, Computer (C4) and Intelligence systems, Defense Message Systems (DMS), Automated Message Handling Systems (AMHS), command and control, and various functional area systems. • Administer and manage overall Information Assurance (IA) program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. • Provide information systems life-cycle management.