Bret Chambers Email & Phone Number

Wisconsin, United States

Worcester, Ma

Manage group of property re-inspectors for The Hanover Insurance Group.Created a regional territories for re-inspectors creating more ownership of regions.Created internal customer service satisfaction survey to give more feedback to re-inspectors.Revised and created more measurable goals for the re-inspection department.

Worcester, Ma

Supervised group of claims adjusters handling complex personal and commercial property claims.Assisted in budgetary planning for Catastrophe Department.Interviewed potential candidates for roles within the Hanover Catastrophe Team.

Worcester, Ma

Handle Complex personal and commercial property claims.Assist with training new employees in handling claims according to Hanover estimating guidelines.Perform re-inspections on prior adjusted claims.Interpret policies and verify proper application of coverage.Interace with vendors to ensure compliance with company guidelines.

Greater St. Louis Area

Handled complex personal and commerical property claims.Xactimate estimating expert for claims service center.Interpret policies and verify proper application of coverage.Interact with vendors to ensure compliance with company guidelines.

Greater St. Louis Area

Operate and mange the property quality assurance department.Develop relationships with claims management and assist them with reaching goals.Review all commercial and property and verify compliance with company and state guidelines.Report findings of trends to upper management.Interpret policies and verify proper application of coverage.Review estimates and look for estimating errors.Assisted in the creation of property claims handling guidelines.