As a Customer Experience Manager at RentCheck, I helped property managers automate property inspections with their residents, using my expertise in customer relationship management (CRM) and customer experience (CX). I collaborated with a variety of stakeholders, both internal and external, to identify and present solutions that met their needs and expectations.With over four years of experience in customer-facing roles, I have developed strong skills in communication, problem-solving, and project management. I enjoy working cross-functionally with different teams and departments, leveraging my HubSpot certifications and my previous experience in e-commerce and logistics. My mission is to deliver value and satisfaction to every customer, leading to long-term partnerships.