I provide exceptional customer service, assisting clients with inquiries, troubleshooting, and resolving product-related issues, while also offering guidance on best practices for recruiting and hiring top talent.

On-Air Personality• Serving as a host and/or commentator for pro-wrestling streaming events, webseries and DVDs & a ring announcer, "authority figure", manager, or other ancillary character for live pro-wrestling events.Agent• In wrestling, an employee who helps wrestlers set up matches and relays instructions from the promoter, as well as assisting with event coordination and supervision. Also often helps train and teach younger or newer wrestlers and gives constructive criticism.Creative Assistant• In wrestling, an employee involved in the creative direction of the product, who helps the booker plan storylines and assists the wrestlers with character development.Management Consultant• Helping pro-wrestling organizations to improve their performance, operating primarily through the analysis of existing organizational problems and the development of plans for improvement.

• Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through various channels.• Communicate thoughtfully and effectively to provide answers to questions for both technical and non-technical end users, while also supporting a wide range of technologies.• Diagnose software issues, resolve escalated customer complaints, and engage using established processes.• Provide support and guidance on non-technical related questions (such as marketing, sales, or other e-commerce setup questions)• Document troubleshooting and problem resolution steps.• Consistently meet and exceed customer expectations.

• Effectively resolving customer inquiries, from repairing relationships to diagnosing and troubleshooting complex software issues.• Formulating alternative or unique solutions on technical scenarios to help clients achieve their goals and best utilize the ActiveCampaign platform.

As a member of the Customer Success Team, the purpose of the Education Expert is customer training and onboarding. The primary goal is to decrease time-to-value for Levelset’s rapidly growing customer base and drive adoption of the product. In this role, I managed a portfolio of new customers and helped them progress through the onboarding and implementation phase to 'go live' on the Levelset platform. As the first touch point in a customer’s experience after purchasing Levelset, I was critically important in delivering an initial experience that created “Wow!” moments and set up customers for long-term success.

From apple.com:"Connecting business professionals and entrepreneurs with the tools they need. As a Business Expert, you introduce Apple solutions, technology, and services to business customers. Engage businesses and build success — not only for our customers, but for your coworkers as well."

From apple.com:"As a Specialist, you’re the essence of a customer's experience at the Apple Retail Store. You enrich people's lives through meaningful dialogue about the coolest products on Earth. You earn trust by recommending solutions that do more than meet people's needs—they inspire their hopes and dreams. And you thrill customers by consistently finding ways to make their ownership experience better than ever."

A brand ambassador in charge of concert promotion and artist awareness for musicians and comedians, mostly in the realm of guerrilla and/or viral marketing.