Jace Arrieta Email & Phone Number

Round Rock, TX, US

United States

• Frontline client support via phone and email, including triaging and scheduling consultative calls.
• Meet and maintain individual and team metrics such as SLAs, CSAT, and quality scores.
• Aid clients in product adoption through feature explanation and troubleshooting, with wise escalation and proactive communication to relevant parties.

Dallas, Texas, United States

• Spearheaded lead generation initiatives, successfully identifying and nurturing potential clients to create robust sales pipelines and opportunities for market expansion.
• Expertly managed client interactions and data tracking using Salesforce, ensuring a streamlined lead management process.

Pflugerville, Texas, United States

• Implemented formal and informal fitness assessments to track each individual student’s progress and learning needs, adjusted lesson plans accordingly and update gradebook weekly.
• Helped shape and develop a school wide culture that fosters a productive and enthusiastic learning environment for each student by creating social and emotional opportunities to collaborate with peers in the physically.
• Implemented a clear and consistent behavior management system that aligned to campus- wide initiatives while developing students’ character and sense of community in the classroom.

Belton, Texas, United States

• Generated leads and built relationships through prospecting, door knocking & cold calling.
• Found territory expansion opportunities to develop sales in new markets.

United States

• Represented the sub-role of Onboarding Specialist to educate new customers on how to use the WIN Reality app through virtual training sessions via email, chat and phone.
• Assisted with developing implementation plans & provided customer support for professional and college teams.
• Identified expansion opportunities within the existing customer base to drive renewals and referrals while reducing turnover.
• Consolidated customer feedback to collaborate with software engineers & further enhance the app.

Denton, Texas, United States

• Utilized established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Conducted all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, and maintaining model units.
• Managed resident complaints, concerns, and requests to ensure resident satisfaction.

Denton, Texas

• Provided excellent customer service to all students, faculty, staff, and outside community members.
• Ensured that the rules, policies and regulations were being followed when making decisions that affected the Student Union.
• Maintained composure in a fast-paced environment while multi-tasking various responsibilities.

Chicago, Illinois, United States

• Mastered, taught, and executed the Headfirst Professional Sports Camps Baseball curriculum, schedules, polices, and safety protocols. Embodied the company’s values of communication, circulation, and consolidation to.
• Embraced challenges as an opportunity to improve by volunteering to coach private lessons, help problem-solve, lend a helping hand, and take on other responsibilities as requested.

Arlington, Texas

• Directed Texas Rangers Baseball Camps by supporting baseball camp coaches, taking photos of events, and contributing to daily camp preparation both on the field and in office.
• Assisted Youth Ballpark Operations by learning functions of the concessions business, managing supplies and inventory, and organizing facilities as needed.
• Taught, coached, instructed, and demonstrated baseball skills and positive values in accordance to the camp curriculum and as an extension of the Texas Rangers.

Grapevine, Texas

• Responsibly transported vehicles from airport to parking lot and ensured pleasant customer service by communicating the process.
• Recorded videos of vehicles, reported vehicle condition, and paid close attention to flight details to ensure the customer received the proper vehicle immediately after arrival.

Georgetown, Texas

• Pleasantly attended to customers’ needs quickly and efficiently.
• Embodied the company’s values of communication, circulation, and consolidation to contribute to the teamwork atmosphere.
• Retained an extensive knowledge of menu in order to make recommendations for customers.

Bachelor Of Science - Bs, Kinesiology And Exercise Science

Minor: Recreation, Event & Sport Management

Associate Of Science