Brett Mcdaniel Email & Phone Number

Atlanta Metropolitan Area

• Oversee operations strategy, focusing on increasing efficiency, optimizing processes and standard operating procedures, anticipating possible challenges and implementing solutions
• Manage day-to-day responsibilities of operations staff, including: packing and shipping orders; taking accurate inventory; coordinating with sales team; maintaining company facilities, equipment, and vehicles; and.
• Maintain schedule of incoming pick-up, drop-off, local delivery and shipping orders
• Perform accounting duties, including: contacting and invoicing clients; securing fees for late or damaged linens; sharing accounting reports with sales teams
• Implemented new standard operating procedure for sales and operations teams to follow, increasing the team’s communication, accuracy and efficiency
• Supervise customer linen installations, including: scheduling staff; coordinating with sales team; and ensuring customer satisfaction on site

Atlanta, Georgia, United States

• Maintained overarching operations department strategy while supervising day-to-day progress of company’s operations staff, including 3 full-time staff members and up to 17 part-time staff members
• Established standard safety procedures for use throughout company warehouse and off premise events; procedures were followed by 100% of existing and new staff
• Created and implemented warehouse organizational system to increase staff’s efficiency preparing for and restocking after client events; organizational system also helped orient new staff to warehouse layout more quickly
• Developed a new staffing and budgeting system used throughout the company, allowing company to track labor expenses for the first time
• Oversaw increase of full-time operations staff based on client event volume, overseeing the growth of the company’s increasing operations staff from 5 to 20 employees
• Managed long-term vendor relationships, including maintaining vendor communications, annual contracts, and weekly drop-off and pick-up schedule

Greater Atlanta Area

• Directly manage full-time warehouse employees and part-time on-site event operations staff
• Maintain long-term vendor relationships
• Manage and retain Department of Transportation documentation on behalf of company
• Coordinate with event planning and sales staff to confirm event logistics, pricing and operations staff coverage
• Develop weekly staffing matrix for warehouse employees

Greater Atlanta Area

• Lead quarterly and monthly inventory
• Managed inventory selection and coordination to ensure event management staff and equipment’s timely dispatch to off-site events
• Supported warehouse manager in administrative and building maintenance tasks

Greater Atlanta Area