Vantaset - previously SPS (Project role taken on whilst with MaxQ Limited) Here, I head the development and implementation of a comprehensive strategy at Vantaset, aligning platform initiatives with our business objectives and tailoring solutions to meet the diverse needs of large, complex organisations. Leveraging my deep understanding of coding and human interactions, I lead digital transformation efforts to seamlessly integrate technology, enhancing organisational efficiency and effectiveness. Drawing on over a decade of experience, I refined platform development processes to ensure cross-industry compatibility, delivering adaptable solutions that met the evolving needs of diverse sectors. With a focus on user-centric design, I incorporated insights into human behaviour and interactions to create intuitive, engaging and effective digital solutions for Vantaset's clients. Collaborating closely with stakeholders, I facilitated the realisation of benefits offered by our platforms, ensuring technological advancements translated into tangible improvements in organisational performance and outcomes. By fostering a culture of innovation within the technology team, I encouraged creativity, experimentation and continuous improvement to drive ongoing advancements in Vantaset's digital capabilities. Remaining abreast of emerging technologies, industry trends and best practices in platform development, coding and human-computer interaction, I leverage this knowledge to position Vantaset as a leader in the field of digital solutions for large, complex organisations.

TetraMap International (Project role taken on whilst with MaxQ Limited) | 2017 – PresentLeading the ongoing development and enhancement of TetraMap's digital platforms, I ensure alignment with organisational goals and customer needs. I drive the evolution and optimisation of TetraPanel, our flagship Software as a Service (SaaS) product, to continuously improve user experience and expand market reach. Fostering collaboration and synergy within the TetraMap team, I leverage collective expertise to innovate, iterate and deliver high-quality digital solutions. Facilitating seamless integration and alignment between digital initiatives and the international facilitator network, I ensure that technology empowers facilitators and enhances the global TetraMap community. Continuously navigating and adapting to the evolving online landscape, I proactively address challenges and opportunities associated with offering 24/7 products and services globally. Championing a user-centric approach to product development, I leverage insights gained from TetraMap facilitation training and active engagement with facilitators and users worldwide. Driving a culture of continuous learning and improvement within the technology team, I stay abreast of industry trends, emerging technologies and best practices to enhance TetraMap's digital capabilities and competitive advantage.

I currently head digital transformation initiatives for startup and evolving businesses, offering comprehensive IT and Web Consultancy services to bring their digital visions to life. By collaborating closely with clients, I devise tailored strategies and solutions to address their unique needs and challenges. Leveraging expertise in web development and e-commerce solutions, I design and implement robust online platforms, ensuring scalability, security and optimal user experience. Additionally, I provide strategic guidance on technology investments and digital strategies, aligning recommendations with clients' business objectives. Throughout the project lifecycle, I lead project management efforts, ensuring adherence to timelines, budgets and quality standards. By cultivating strong client relationships through clear communication and proactive problem-solving, I earn trust and loyalty as a reliable partner in their digital journey. Furthermore, I stay updated on emerging technologies and industry trends, continuously enhancing knowledge and skills to deliver innovative and impactful solutions to clients.

MaxQ | (Some still Ongoing)I have a proven track record of developing and maintaining diverse E-commerce and learning platforms for various clients, such as Ulcer-cure.com, Matula-naturals.com and Super-natural-herbs.com. This includes implementing sophisticated back-end automation for international fulfilment, client notifications and support. Additionally, I designed and deployed an E-commerce website for www.thedogden.co.nz, enabling seamless product sales and customer loyalty programs to drive business growth and enhance customer engagement. Furthermore, I created China-bites, a Chinese E-learning site for AUT University in Auckland, leveraging sound bites and microlearning techniques hosted by the student portal to facilitate effective language learning experiences. Moreover, I successfully managed the migration and upgrade of websites for Edumaxi.co.nz, enhancing web functionality and user experience while transitioning backend book databases from an obsolete Mac platform to MySQL with a web interface, ensuring efficient management of learning products and author royalties. Throughout these projects, I provided ongoing support and maintenance to ensure optimal performance, security and functionality, while collaborating closely with clients to understand their evolving needs and implement necessary enhancements.

I analyzed the market and specked up the creation of a new insurance aimed at meeting the specific needs of the Gen-Y consumer. This product provides a combination Life insurance product, that suits and compliments the 18-35 lifestylesProduct Development Responsibilities:- Analyze Market and produce Proposal document’s & Business cases - Analysis & Design of the Insurance product that would appeal to the demographic- Establish functional requirements for the new product and document them- Produce functional specifications for development team and provide wire frame Interface designs - Create test plans for development and ensure that all functionality is operational- Develop and document processes and workflows for the customer & internal administrators- Adding additional products to the offering without moving away from the core user experience- working with re-insurers to model their product to deliver within the area- Ensure compliance of the products to the consumer law and financial services act- Work with marketing team on establishing the features and benefits that will be marketed Product Development Achievements: - Proposals enabled us to get a Life re-insurer on board and provide 25% of start-up capital.- Specified and helped built a complete insurance system with a web front end within 6 Months- Created a one of a kind no advice insurance product ad user experience ensuring user the speediest application process for life insurance as possible (3 Min)- A second re-insurer got on board to provide travel Insurance to the offering- Designed the application interfaces and flows so the travel insurance product fits seamlessly into the current customer offering and usability

Short Contract (Project role taken on whilst with MaxQ Limited)I led two executive-level compliance projects and conducted an internal investigation into learning platform software, ensuring alignment with company objectives and regulatory mandates. With a strong understanding of compliance laws, I ensured adherence to regulatory standards, particularly for the company's Financial Annuity product. By engaging legal and product stakeholders, I identified and mitigated executive risks, formulating strategies to minimise potential liabilities. Collaborating with software vendors, I evaluated Learning Management System options, selecting the most suitable solution to fulfill the HR team's compliance education and recording needs. Additionally, I oversaw budget management and resource allocation for all projects, ensuring optimal resource utilisation while maintaining cost-effectiveness. Moreover, I ensured seamless integration of project reporting into the larger project office framework using Prince 2 Methodologies.

I started scuba diving in my early 20s and I hold a Master Scuba Instructor qualification since 2001. This is 2nd highest qualification in the industry - next level is Course Director (http://www.padi.com/scuba-diving/padi-courses/course-catalog/master-instructor/)The courses I completed to achieve the above is:- Open Water Diver 1992, Dive Master 1999, Open Water Scuba Instructor 2000, Medic First Aid ("MFA") .Specialty Instructor qualifications in 2001:1 - Underwater Navigator 2 - Deep Diver 3 - Enriched Air Diver 4 - Wreck Diver 5 - Search and Recovery Diver6 - Drift Diver7 - Boat Diver8 - Night Diver9 - Underwater Photography10 - Underwater Naturalist11 - Peak Performance Buoyancy12 - Altitude DiverI took a 7 month sabbatical in Thailand during 2001-2002 to pursue my love for scuba diving. I was responsible for taking groups out to sea and then qualify international tourists while they were on holiday.Achievements:- I had the privilege of teaching my father and taking him on his first dive - Spent quality time with whales, dolphins, sharks and many other amazing creatures- As a Master Scuba Instructor, I can train students to Master level- Assisted the Council/Boat Club in a search & retrieval project in zero-visibility conditions- I qualified our son at 13 years old and took him on his first shark dive for his 18th birthdayI am passionate about preserving the reef from global warming and was an active volunteer on reef projects. Sharks fascinate me and I hope to partner with initiatives locally to protect the species.

- Streamlined and automated manual processes for workflow and data flow - Implemented stock and shipping system. (This enabled two staff to manage over 3 million items of incoming /outgoing stock).- real time stock control and ordering notification- Integrated the shipping docket system to couriers digitally via barcodes and digital dockets - Buyer of overseas stock and flew to China to meet with suppliers- IT support to the team - Management of operations team- Office relocation project

I started Combridge Design Limited in 2011 so I could take on projects that enable executives to grow their business in competitive global markets. I have over 20 years experience in:- Business Analysis and Programme / Project Management- Database, Internet & software integration tools- Media & PublishingThe entrepreneurial clients I work with require e-commerce and automation solutions to make them competitive in the market. I have worked in the following sectors:- Banking- Media (includes Digital Marketing & Publishing)- Medical - Natural Medicine - Insurance- TravelCustomer appeal and 'user experience' is at the forefront of my consulting process as a result of lessons learnt early in my career as an Art Director for Times Media and Struik Publishing.

Konnect Net LimitedIn this role, I led the planning, costing and development of a major project at Konnect Net Limited, aimed at enhancing their software solutions to align with organisational goals and client requirements. Overseeing a team of 9 to 15 development staff, I coordinated with external client teams/parties for integration, User Acceptance Testing (UAT) and training, ensuring smooth project delivery and stakeholder satisfaction. Leading the development of innovative software, I revolutionised the insurance industry by creating a unified system that brings insurers, doctors and brokers together, facilitating secure communication, data transfer and progress visibility. Collaborating with multiple stakeholders, I established high-level requirements and designed solutions to meet them, followed by estimating and costing the project to secure funding. Introducing Agile Methodologies and tools such as Version One, I enhanced tracking and management of the program of work, ensuring adaptability and efficiency in project execution. Additionally, I liaised with insurers, senior management and other stakeholders to onboard brokers, manage UAT processes and provide regular progress and cost reports, ensuring transparency and alignment with project objectives. Moreover, I recruited, managed and developed a dynamic development team, overseeing hiring, contracts and training to ensure the team's effectiveness and alignment with project goals.Key Achievements:• Recognised for outstanding contributions to the technology sector, by being a recipient of the prestigious NZ Hi-Tech Awards in 2011, demonstrating excellence in project management and innovation within Konnect Net Limited.• Successfully managed projects ranging from $100k to $3M: Demonstrated versatility and proficiency in project management by effectively handling projects of varying scales, ensuring timely delivery, budget adherence and client satisfaction.

Company Background: ING New Zealand is part of the global ING Group - one of the world's largest investment, banking and insurance organisations.Achievements:: - Created a new scanning & document management system- Optimised the Client Onboarding system - Installed CRM for internal insurance brokers to manage sales funnel- Responsible for development team and project reporting to executive level

Company Background: A New Zealand startup called Vianet set out to create a centralized online booking system across New Zealand. This was one of the first cloud applications for Bed and Breakfasts and Backpackers. Vianet was bought out by TradeMe - now called Travelbug.Achievements: - develop a centralized system for B&Bs to advertise and manage their service online- Stakeholder management- Request for Proposal ("RFP") from key technology suppliers

Responsible for the product development and delivery Company Background: TouchPoint is a specialist SaaS software company providing a sophisticated, all-in-one digital marketing platform to make managing always on, two-way communications with customers easy. They are established leaders in Multichannel Marketing Automation.

I was promoted to Head of Online Sales and I worked hard with my development and support teams to achieve record sales volumes within six months thereafter. I was accountable for the creation, maintenance and growth of the online applications across all products nationally.Project Link to Article : http://allafrica.com/stories/200503110541.htmlProject Management:• Creation of business cases and project viability studies• Obtain sign-off by business owners nationally• Managed internal stakeholders, development teams, testing, risk, compliance and training • Manage and track progress of multiple external vendors• Responsible for project reporting on progress at executive levelManagement:• Direct line management of development team, business analysts and support Call Centre• Member of both steering and executive committees and management reportingAnalytical:• Problem & process investigation, identification and documentation• Process analysis at activity level• Data analysis both usage and trend analysis• Solution and system model creation and testing• Post implementation trend analysis• External client requirement analysis and integration• Impact analysis on existing systems and processes• Develop business requirements documentationTechnical:• Produce functional specification documents for development teams• Test pack creation and manage testing team ensuring quality of development output• Develop implementation plans and approaches to minimise system impact and down time• Conduct bug and issue resolution and design sessions• User interface and system usability design facilitation and guidance• Report generation and dashboard creation It was agreed that I would continue with this role until my family and I relocated to New Zealand.

Company Background:Founded in1838, First National Bank is one of South Africa's "big four" banks. It is a division of First Rand Limited, a large financial services conglomerate, which trades on the Johannesburg Securities Exchange, under the symbol: FSR. Position Held: I joined FNB as a business analyst in the Online Sales Department. During June 2005, I was approached to form part of a Special Projects Team tasked to re-engineer the sales process for FNB.

This was a client facing role, with the focus on obtaining and interpreting client requirements and current systems information (both business and electronic requirements). I worked with Nedbank Limited, a large Banking client to provide full digital marketing services to all business units across the bank within retail, wholesale and capital, retaining brand-level consistency (such as look, feel, tone and branding) throughout each unit.Client I worked with:- Banking sector (3 of the top 4 banks)- KPMG- Group 5- British Airways- Panasonic- SASOL- Pick and Pay (national food chain)

I was responsible for:- heading up the electronic media department of the advertising agency- control the budgeting process, staff appointments, training and general management- managed and controlled all Internet product design and development within TJDR supplying integrated campaigns to existing clients.

I Was employed as a Business analyst as part of their web development arm: My role was establishing user requirements and specking solutions that best suited our clients. I also was responsible for the Specification and design of some of the countries first E-commerce web sites.Two corporate web sites I specked were Van Schaik Books (University book store) and Edgars (one of the countries largest clothes retailers).

The project was to bring all the existing publications from newspaper, magazine information and current news together in a single Web offering and create the user interface in a web-only interface using a subscriber-based model.I had to supply an editorial interface for remote, instant editing and tracking.Client Profiles: Ecommerce was popular and I built book stores Kalahari & VS Books. M-Web shopping (Shopping Portal), M-Web portal, Jellybean (Funky Banking product), Ascot pharmacy, SafeShop.There were also large newspaper and media sites needing development and I built News24 (part of Naspers media giant), I-Net bridge product as well as Ananzi (search engine) and NetAssets (online business daily).Highlight of my career : - President Nelson Mandela personally congratulated my team - I won the competition to re-design the company logo - my design is still in use today

- Responsible for internal project management and new technology development- Control of the requirements and functionality analysis of the I-Net Web product- Focus on usability and large content display and navigationAchievement:

Sports DivisionAchievements: