As an experienced leader in sales strategy and operations I will be overseeing our efforts across the Small, Medium, and Corporate segments. In this pivotal role, I lead a dedicated team focused on driving sales excellence practices to achieve our ambitious sales objectives. My responsibilities include establishing the daily rhythm of the business, coaching sales managers and operations leaders, and spearheading strategic growth initiatives to enhance operational efficiency and overall sales execution.Building on my track record of creating clarity, generating energy, and delivering substantial impact, I am committed to leveraging my analytical skills and problem-solving expertise to lead my team. We aim to translate complex data into actionable insights, guiding decision-making processes that align with Microsoft's strategic goals. My role involves close collaboration with various stakeholders to ensure seamless operations and continuous improvement within the sales ecosystem.I am passionate about nurturing talent and fostering a culture of accountability and empowerment within my team. By providing robust leadership and support, I aim to develop a high-performing team that excels in executing sales strategies and achieving business results. Together, we work to help our customers and partners realize the maximum value from the Microsoft Cloud, contributing to their digital transformation journeys.I am proud to represent a company that upholds the values of a growth mindset, innovation, collaboration, respect, integrity, and accountability. At Microsoft, we are committed to making a positive impact on every person and every organization on the planet, and I am excited to contribute to this mission through my role in Sales Excellence.

As an experienced sales leader, I have a passion for helping businesses achieve their digital transformation and business goals. At Microsoft, I serve as the SMC Sales Excellence Director, supporting our Small, Medium, and Corporate segment leadership on strategic, operational, and coaching perspectives to achieve business results for Microsoft Customer and Partner Solutions.My role involves establishing and driving the daily rhythm of the business, coaching sales managers on the fundamentals of sales execution, and leading planning and growth initiatives for the segment. I am proud to have a track record of creating clarity, generating energy, and delivering impact to the business and leaders I support.I am a results-driven leader with strong analytical and problem-solving skills. I am skilled in using data to drive decision-making and identifying trends and areas for improvement. I am also an excellent communicator with strong interpersonal skills, and I am passionate about building strong relationships with customers and partners.At Microsoft, I have the opportunity to work with managed and scale customers across industries, company sizes, and territories, and help them realize value from the Microsoft Cloud. I am proud to be part of a company that values a growth mindset, innovation, collaboration, respect, integrity, and accountability, and I am committed to delivering impact in everything I do.

I am a seasoned sales professional with a successful track record of driving growth and generating revenue in the technology industry. During my time on the Tech for Social Impact Team, I worked closely with non-profit organizations around the world, helping them bridge the digital divide and achieve their goals through the use of technology.I was responsible for developing and executing sales strategies that targeted non-profit organizations, ensuring that they had access to the technology solutions they needed to succeed. Through my efforts, I was able to increase sales revenue and drive growth for both Microsoft and our non-profit customers.In addition to my work with non-profit organizations, I also led sales teams both locally and globally. I provided mentorship and guidance to team members, helping them to develop their skills and achieve their goals. I am a natural leader with strong communication and collaboration skills, and I thrive in a fast-paced, dynamic environment.Overall, my experience working with non-profit organizations has given me a unique perspective on the power of technology to drive positive change in the world. I am passionate about helping non-profit organizations succeed and believe that technology is a critical tool in achieving their missions.

As the former Digital Sales Manager for Microsoft's Small, Medium, and Corporate team, I led a high-performing sales team to help businesses achieve their digital transformation and sales goals.I worked with managed and scale customers across industries, company sizes, and territories, identifying their needs and opportunities using the latest in digital selling technology. My focus was on customer solution areas such as Modern Work, Security, Business Applications, Infrastructure, Data and AI, and Application Innovation, ensuring that my teams had the expertise required to drive sales and exceed revenue targets.My leadership style was characterized by collaboration, empathy, and determination. I coached and empowered my teams to accelerate customer digital transformation, leveraging storytelling strategies and identifying opportunities to drive sales.As a people leader, I built and grew healthy teams through talent management, diversity and inclusion, coaching, and career development. I inspired and fostered a culture of customer-centricity and consumption, adoption, and use through collaboration with peers and extended teams.Overall, my role as Digital Sales Manager was critical to Microsoft's success in helping businesses achieve their digital transformation and sales goals. Through my leadership and expertise, I ensured that my teams were equipped with the knowledge, skills, and resources they needed to drive sales and exceed revenue targets while maintaining a strong focus on customer satisfaction and long-term relationships.

During my time as the Education Sales Manager for Microsoft, I was responsible for driving sales conversations and helping customers achieve their digital transformation goals using Microsoft solutions. I led a high-functioning sales team, leveraging my understanding of customers' industries and business priorities to identify their needs and opportunities. I coached and empowered my team to accelerate customer digital transformation, leveraging storytelling strategies to create opportunities to drive sales.I acted as an executive sponsor for key accounts, maintaining strong customer relationships and advocating for customers within Microsoft. I identified contacts in new accounts, building strong customer engagement and helping digitally transform their businesses. I drove growth mindset and coached team members on senior executive engagements and relevancy to board-level approvals.I ensured that the team met standards for portfolio optimization and had access to the tools needed for effective portfolio management. I coached teams to drive consumption leading up to the renewal process, driving customers to cloud solutions.I maintained product and solution expertise, developing and implementing plans to build and maintain product and solution knowledge. I coordinated across teams to share systematic methods for staying up-to-date on Microsoft offers and solutions, sharing best practices to build a learning culture.I coached sellers to engage with specialized resources to provide strong solutions-based and technology-based conversations to help customers address their challenges and opportunities. I engaged all other managers and leaders to ensure strategic plans were executed with the right set of resources in an orderly manner.

As a Digital Account Executive, my role was to facilitate Microsoft in better serving our SMC-Corporate managed clients in realizing their potential and help them on their Digital Transformation journey. I maintained strong customer relationships, advocated for customers within the organization, and ensured continuity of customer accounts while monitoring customer satisfaction metrics.Strategically thinking about sales territories for accounts, I set standards and priorities, outlined where to leverage specialized and technical resources, and engaged internal and external decision-makers on long-term business planning. I also helped existing/new customers with cloud solutions through a cohesive plan across adds, consumption, upsell, cosell motions, and renewal.Maintaining product, solution, and industry expertise, I proactively built and maintained a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as business priorities. I orchestrated specialized resources to engage with customers, provided strong solutions-based and technology-based engagement, and leveraged additional resources such as partners to provide the right solution on their transformation journey.As a highly driven person, I consistently exceeded goals and expectations and effectively competed against skilled and diverse competition. I worked cohesively with the Microsoft sales and services team, partners, engineering, and marketing to solve customer and partner issues, leverage best practices, and deliver results. I delivered business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers, and ensuring quarterly business budget goals were met.