Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Brian Baron is listed as Global Voice Manager - Unified Communications | Collaboration | Contact Centre | Omni Channel | Customer Experience | IVR | CRM at Collinson, a company with 494 employees, based in City Of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Brian Baron.
Brian Baron previously worked as Global Voice Manager at Collinson and Voice & Technical Team Leader at Collinson. Brian Baron holds 12 from Atlantis Senior Secondary.
This section adds company-level context without repeating Brian Baron's masked contact details.
Review company-level records connected to Brian Baron before choosing the right outreach path.
Experienced Senior IT & Telecoms Engineer with a 20+ year history predominantly in the Contact Centre industry.Strong background (in the design, configuration, implementation, troubleshooting and support) of both Cloud (AWS) and On-site physical infrastructure solutions.Highly focused in providing Omni-Channel and CRM integrations/automations (Freshworks) with a view towards leveraging client self-service features and lowering business operational costs.Management experience in leading/mentoring a high-performing technical team, as well as Project, Incident & Problem management.5+ years of working with Financial Services clients on compliance and governance (ISO 27001 & PCI-DSS) frameworks and their associated 3rd party audit requirements for annual certification.Certified Avaya Implementation Specialist (ACIS)
Listed skills include Troubleshooting, Microsoft Office, Telecommunications, Project Management, and 17 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Cape Town, Western Cape, South Africa
My remit includes planning, designing, configuring, implementing and managing the global voice infrastructure.Advising on the UC&C strategy and service/product road-map.Management and Support of Freshdesk, Freshchat & Freshservice ITSM tool.Ensuring that connectivity solutions are cost efficient for the business.Advising business leaders on best practice.
Cape Town, Western Cape, South Africa
My remit includes planning, designing, configuring, implementing and managing the global Contact Centre voice infrastructure.Advising on the Unified Communications strategy and service/product roadmap.Management and Support of Freshdesk and Freshchat.Responsible for our financial services clients annual ISO 27001 & PCI-DSS compliance.Advising business.
Cape Town, Western Cape, South Africa
Led a team of 6 highly skilled voice engineers.Assisted with the day to day running of the Unified Communications service desk.Pre-Sales site visits conducted to understand the client requirements AND to assist with the solution design for the Sales proposal.Design, build and implement new voice solutions (Onsite & Cloud) for 3CX and NEC systems.Migration.
Cape Town, Western Cape, South Africa
Provide ongoing support for the Contact Centre infrastructure and operations.Develop and deliver recommendations for improving the current voice architecture and technology solutions that best meets the business requirements.Design, develop, test, and support implementation of approved changes to the Contact Centre architecture and technology.Update and.
Cape Town, Western Cape, South Africa
Onsite installations, configuration and support of PABX systems.Additional installation and support of Call Management systems and Least Cost Routing solutions
Cape Town, Western Cape, South Africa
Responsible for daily PABX related support tickets logged by clients, resolved onsite or remotely.
Cape Town, Western Cape, South Africa
Installation and reticulation of PABX systems.System and ad-hoc user relocation's
Other employees you can reach at collinsongroup.com. View company contacts for 494 employees →
Bronwyn Kavanagh
Colleague at CollinsonBallyjamesduff, County Cavan, Ireland, Ireland
View →
QK
Quanita Katts
Colleague at CollinsonCity Of Cape Town, Western Cape, South Africa, South Africa
View →
BO
Basma Omran
Colleague at CollinsonUnited Arab Emirates, United Arab Emirates
View →
YL
Yanhong Lu
Colleague at CollinsonBirmingham, England, United Kingdom, United Kingdom
View →
FN
Fiona Ngoma
Colleague at CollinsonCity Of Cape Town, Western Cape, South Africa, South Africa
View →
ZM
Zintle Mfobo
Colleague at CollinsonCity Of Cape Town, Western Cape, South Africa, South Africa
View →
TL
Theo Lungapi
Colleague at CollinsonCity Of Cape Town, Western Cape, South Africa, South Africa
View →
NM
Nikita Meyer
Colleague at CollinsonCity Of Cape Town, Western Cape, South Africa, South Africa
View →
MS
Michael Scudamore
Colleague at CollinsonMalta, Malta
View →
RP
Rohit Patil
Colleague at CollinsonMumbai, Maharashtra, India, India
View →
Quick answers generated from the profile data available on this page.
Brian Baron works for Collinson.
Brian Baron is listed as Global Voice Manager - Unified Communications | Collaboration | Contact Centre | Omni Channel | Customer Experience | IVR | CRM at Collinson.
Brian Baron is based in City Of Cape Town, Western Cape, South Africa while working with Collinson.
Brian Baron has worked for Collinson, Cbagroup, Onenebula, Amber Communications, Llc, and Kelcom Ltd.
Brian Baron's colleagues at Collinson include Bronwyn Kavanagh, Quanita Katts, Basma Omran, Yanhong Lu, and Fiona Ngoma.
You can use AeroLeads to view verified contact signals for Brian Baron at Collinson, including work email, phone, and LinkedIn data when available.
Brian Baron holds 12 from Atlantis Senior Secondary.
Brian Baron is listed with skills including Troubleshooting, Microsoft Office, Telecommunications, Project Management, Voice Over Ip, 3Cx Engineer, Nec Engineer, and Leadership.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Brian Baron you were looking for.
