Senior Engineer supporting PCI compliant IVR payment processing.

Responsible for Enterprise Global Voice Platform Architecture Design, Implementation, Standards, Documentation & Support.• Worked with the Project Management Group, conceptualized Architectural Design, managed implementation and support of an Enterprise wide Global VoIP solution with the Avaya LSP/Gateway platform, with over 28 offices spanning every continent on the globe centrally supported at the corporate headquarters. • At the direction of Corporate Leadership, worked with Project Management Group, conceptualized Architectural Design, managed the vendor implementation of major voice platform migration from the Nortel 1000 M MG to an Avaya S8720 redundant core VoIP platform.• Prepared Project Proposal, secured Senior Management approval, developed Architectural plan for a new Satellite Office from the Lakewood Corporate site. Implemented Nortel VoIP solution from the Lakewood, CO core switch 1000M MG to a Nortel SBO (Survivable Branch Office).• Prepared Project Proposal, secured Senior Management approval, developed Architectural plan and managed implementation of Lakewood, CO Corporate site replacement of Nortel 81-C DC system with Nortel Succession 4.0 1000M MG AC, Symposium 5.0 Call Center Server, Call Pilot 3.0 Voice Messaging platform.• Developed Installation Specifications and Standards documents and drawings for the Irvine, CA Corporate Office relocation. Re-engineered PSTN access eliminating the need for more than 200 1FB lines used primarily for FAX applications. Developed coherent least cost routing and dial plan. • Prepared Project Proposal, secured Senior Management approval, developed Architectural plan and managed implementation of Nashville, TN Corporate platform migration from an Avaya G3 system to a Nortel 61-C, Symposium 4.0 Call Center Server, Call Pilot 3.0 Voice messaging platform.

Responsible for Installation Standards Enforcement and Development, of all Network Elements in Northeast Region.• Managed operational integrity of newly installed network equipment.• Oversaw equipment installation group efforts, and reported on installation quality.• Tracked progress of installation, defined work plans, and made recommendations to correct any defects subsequently found.• Coordinated the progress and integrity of the installation with all Engineering and relative Operations groups.• Ensured that Implementation Engineering specifications and Company Installation standards have been followed. • Responsible for all network elements, voice and data switches, digital cross-connect switches, timing, telemetry, fiber transport equipment, and all new technologies, VOIP and data diversion calls.• Provided all relative concerns with weekly and monthly progress reports.