Brian C. Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Canada Area

-Efficiently managed technical problems through investigation, documenting and diagnosing issues with the appropriate course of action resulting in a CSAT score of 92%-Developed strong bug tracking and documentation skills through examining, recording and tracking software and hardware related errors and issues on POS application-Worked closely with.

Toronto, Canada Area

- Demonstrated excellent verbal communication skills; guided clients with step-by-step instructions onhow to perform movements and utilize machinery while avoiding pain and injury- Displayed management, interpersonal, and organizational skills while balancing the responsibilities of making sales, providing consultation, and training clients- Empowered.

Toronto, Ontario, Canada

- Listened to clientele to understand their telecommunication needs and present them with a solutionresulting in 93% customer satisfaction score over 1 year- Streamlined documentation and updating processes in the SAP enterprise resource planning software resulting in more accurate inventory tracking and a decrease in misplaced inventory - Maintained.

Toronto, Ontario, Canada

-Developed specific goals and plans to prioritize, organize, and accomplish work in a timely and efficient manner under a high pressure environment.-Communicated with the Head Chef, Sous Chefs, Line Cooks, and Peers in order to effectively work together on tasks.-Ensure WHMIS and HHPS safety guidelines are being followed.-Assisted with kitchen preparations.

Toronto

100 Princes' Blvd, Toronto, ON M6K 3C3

- Reviewed and investigated customer feedback and delivered feedback-informed staff training andsupport to address areas for improvement- Ensured seamless operation during staff shortages by quickly cross-training staff from otherdepartments for back-up- Plan and prepare employee work schedules.- Trained and supervised new housekeeping attendants to ensure.

220 Yonge St, Toronto, ON M5B 2H1

-Provided product knowledge and individualized recommendations to customers driving store sales and promoting customer loyalty- Assisted management team on the implementation of monthly visual directives by ensuring thatmerchandise is received and processed in a timely manner and available for the sales team

100 Princes' Blvd, Toronto, ON M6K 3C3

- Completed service requests in ½ the time of other associates; promoted to team lead after 2 seasons- First point of contact for customer concerns such as: directions, lost children, attractions, and events.Addressed customer concerns such as; directions, lost children, attractions, and events.- Stocked, Cleaned Mirrors and sanitized 3 - 4 outside.

Web Development Bootcamp

Bachelor Of Commerce (B.Com.), Business Technology Management

Education record

Education record

2020 Full Web Development Course

Comptia A+, Cisco Ite, Mta: Software Developer

14-week in-class training with hands-on experience including: • Assemble computer components based on customer requirements • Install.