Brian Chidester Email & Phone Number

Riverton, Ut, Us

Riverton, Ut, Us

Orem, Utah, United States

trading solutionCompile Project manager Project Status reports and present to managementCommunicate progress and roadblocks to stakeholders, including ExecutiveManagement and recommend steps to remove roadblocks leading to on-timedelivery of projectsCoordinate development and release activities with other Project ManagersPlan quarterly and yearly roadmaps with development teamsWork with teams to improve Business Continuity and Disaster Recovery plans

Test Neovest's suite of 30+ applications to ensure reliable, accurate and timely trade executionEnsure software enhancements meet customer's needs Report and verify defects with software suiteWork with Account Management to reproduce customer issuesTrain QA Engineers on Neovest's electronic execution software suiteTrain Level II Support on troubleshooting and reporting issues found by customersVerify QA team follows Agile Processes

Managed team of QA EngineersTrained QA Engineers on NetCapture software and quality assurance processesResponsible for estimating stability testing projectsMaintained Software Quality Assurance software release web pageCreated test plans and test cases from product requirements documents (PRD) Ensured timely release of patches and hot fixesWorked late nights to ensure on time releaseCreated and maintained Ghost server imagesInterviewed potential SQA EngineersResponsible for the coordination, assignment and execution of all SQA related tasks

Install operating system and application software on telephone switches in labo Maintained lab equipment at different software levels to simulate customer environmentDuplicate hardware/software problems found in customer environmento Used Inet and Ameritec to simulate remote switchesDesign tests for software updates received from Research and Developmento Tested updates for both Solaris and WMCSDevelop regression and load tests to find bugs in softwareo Assist in finding new testing equipmentDirected co-workers on how to run tests and configure software

Teach customers how to use the Specialty Telecommunications Exchange (IPAX)Answer customer’s questions about routing, rating, and other configuration issueso Report, track and follow up on customer problemsResolve billing and update problems on NTS (Linux/Unix)Install hardware and configure software at customer’s siteo Onsite visits to Los Angeles, Atlanta, and PhoenixPeriodically take pager after hours including weekendso 24x7 support including weekends and holidays

Solved wiring and configuration problems of satellite equipmentTested satellite equipment to make sure that it encodes and decodes properlyAnswered telephone calls for business televisionFollowed up on calls that required more assistance and documented themPerformed warehouse duties, which included shipping, receiving, and taking inventory

Aas, Computer Information Systems

Education record