Brian Clark Email & Phone Number

Phone-based customer service for internet sales for a major toy company.-through incoming phone calls, assist guests with placing internet orders, locating products based on guest descriptions and desires, researching guest orders, addressing guest questions, compliments, concerns, and complaints pertaining to their internet purchase(s).-skilled with.

· Assisting management team in the supervision of employees in my departments. · Providing support, direction, and coordination of activities in accordance with company policies, practices, and procedures through involvement with employees under my supervision. · Improved Building department sales rank from 27th to 1st in the company within two years. ·.

· Reconciling state enrollment and payment files with internal records to identify discrepancies. · Processing Medicare applications for additional benefits. · Making/taking related phone calls as needed – often exceeding 120 calls per day· Answering incoming phone lines (75-125 calls per day), providing members and healthcare providers with basic health.