Brian Clark Email & Phone Number

Responsible for overseeing OVO energy’s compliance helpdesk, a service which provides compliance support through business change, development of new products, process design and issue management.

Successfully led a team of analysts through the implementation of key regulatory policies, including the introduction of Ofgem’s price cap and customer communications reforms.

Provided analytical support and guidance on regulatory issues which impacted SSE's Retail Business. I also led on a high-profile regulatory enforcement case.

Completed audit reviews to enable early identification of non compliant practices and weaknesses in business operations versus its legal and regulatory obligations

Developed process and procedural documentation relating to the compliance regime taking account of changes in industry standards, regulations and legislation

Managed the sales compliance team to ensure adequate audit coverage of sales channels. Provided training and support to team members to ensure adequate skills to cover audit programme requirements.