Operations Manager
Current•Operations Manager which includes supervision, consultation, negotiation, and monitoring•Developed, maintained and updated company protocols, policies and procedures•Reviewed applications, conducted interviews, hired and trained upper management and staff •Provided orientation and training for management and staff on point of sale, company protocols, policies, and procedures•Assisted in the creation of operation manuals, protocols, and company financial… Show more •Operations Manager which includes supervision, consultation, negotiation, and monitoring•Developed, maintained and updated company protocols, policies and procedures•Reviewed applications, conducted interviews, hired and trained upper management and staff •Provided orientation and training for management and staff on point of sale, company protocols, policies, and procedures•Assisted in the creation of operation manuals, protocols, and company financial goals•Created, maintained and updated 3 month and yearly performance evaluations and training•Reviewed and tracked daily, weekly, monthly and yearly budgets, sales, income, and inventory•Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program areas•Conducted and lead weekly, monthly and yearly interdisciplinary meetings with owners and management•Developed and utilized power points, spreadsheets, and word documents•Assisted with promotional materials, social media marketing and advertising•Learned, developed, and maintained the company website and point of sale software system Show less