Brian Curran Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

Owner or key contributor to the maintenance of long-term customer relationships with focus on positive customer experience and increasing account financial contribution.Managed projects to customer expectations by leading regularly scheduled project update meetings with the my customers to ensure commercial alignment with program and customer requirements and timing.Facilitated the following activities with direction from Mobile Solutions Account Team: presentations, negotiations, business proposals, supplier scorecards, price increase negotiations, quality control updates, and other communications both internally and externally. Lead other project types as assigned like plant capacity studies and tooling audits at Donaldson plants.

Manage email responses to our retail customers and their suppliers (known as the trading partner Community) to support agreed upon Service Level Agreements (SLAs).Support internal requests related to Retailers and their Suppliers (known as Community outreach).Manage the accuracy of data by validating the Trading Partner/Retailer existing relationships.Prioritize leads from retail partners ensuring prompt distribution to the Community Sales Team.Support the Program Management Team through various tasks that impact results and promote efficient and accurate processes.

Minneapolis, Minnesota

Served as the primary CPQ resource to the Sales team providing superior customer service by offering accurate, timely follow-up in a friendly, professional manner. Utilized a consultative approach to support by asking appropriate questions seeking to understand the business needs. Served as a subject matter expert on Salesforce, Opportunities, Contracts, and Products as they relate to CPQ. Worked with the Sales Operations team, Sales Trainers and the Sales teams to drive best practices, create training, workflow enhancements, reporting, and overall system enhancement to promote usability and adoption of CPQ.

Saint Paul Mn

Provides sales support to national accounts comprised of commercial offices, educational, healthcare, and hospitality facilities, and building service contractorsManages web commerce customer set-up and trainingCoordinates and communicates with Accounts Receivables, Sales, National Account Managers, Contract Management, Customer Care and Procurement departmentsDelivers product support and technical assistanceMaintains national account prospecting and program launch toolsConducts monthly and annual market segment and national account analysis Supports National Account Director and Managers with new customer initiatives, management of business processes, negotiation, sourcing and vendor management

Richfield Mn

Managed daily operations of car rental branchEnsured branch revenue and fleet utilization goals were metDeveloped and maintained relationships with local business accountsDirected vehicle maintenance programProvided training and support to company management traineesCompleted personalized sales calls to ensure premium products and services were available to all customers

Saint Paul Mn

Learned how to manage a Hertz Local Edition branch: learned Hertz counter sales model, learned Hertz sales call model, how to implement company fleet and revenue plans to achieve fleet and revenue goals.

Hopkins Mn

Responsible for cleaning and maintaining the vehicles, billing insurance replacement rentals, teaching Walser Automotive Group service consultants to rent Walser rental cars, and auditing vehicle for compliance to company maintenance and cleanliness standards.

Saint Paul Mn

Recruited volunteers through cold calling potential voters for events in state senate district 55 as part of Margaret Anderson Kelliher’s campaign for Governor and organized the events in the district in support of the state senate and state house candidates.