Brian Fleming Email & Phone Number

Greater Philadelphia Area

Responsibility for supporting, demonstrating and promoting the Credit Union service cultureResponsibility for developing and implementing effective business intelligence, market research programs and new product developmentResponsibility for developing and maintaining effective relations with external partnersResponsibility for establishing and maintaining effective working relationships and coordination with Credit Union personnel and with management

Greater Philadelphia Area

Responsible for day-to-day operations for a universal-model branch with assets in excess of $60M and more than 8000 transactions/monthProvide consistent coaching to drive development of branch staff (3 direct reports promoted 2015-2016) and achieve all sales targets (Top 20%FY 2014, Top 10% YTD 2016)Assisted region in transition to working in a p&l environmentConsistently top 10% of all branches in Greater Philadelphia in Customer SatisfactionCommissioned as a notary public for both New Jersey and Pennsylvania as well as STAMP for signature guaranteesCertified as licensed Mortgage Loan Officer through NMLS

Greater Philadelphia Area

Responsible for managing day to day operations including customer service, sales, operations, business development, etc for branch with $50M+ in depositsLed branch through 2008 conversion from Yardville National Bank (community bank of under 35 branches) to PNC Bank while maintaining operating soundness and household growth2010 Circle of Excellence member (highest honor awarded to retail bankers, awarded to less than 5% of branch employees) for branch accomplishments and leadership2-time Achievement Award winner provided to top performers in Central NJ MarketCoordinate efforts with lines of business partners (Merchant Services,Commercial Lending, Treasury Management, Investments, etc) to provide an “eco-system” of consistent production across all lines of business