Brian Frank Email & Phone Number

New York, New York, United States

Property Manager (Manhattan)June 2020 to June 2022• Manage 17 building portfolio totaling 800+ residential units and 25 commercial units.• Supervise 20 onsite and part-time staff members.• Work closely with the leasing department and brokers to rent apartments in this new climate.• Facilitate all lease signings with tenants and brokers.• Oversee all move in/outs and lease signings and lease renewals.• Improve quality and cleanliness of buildings while adhering to strict guidelines regarding Local Law work and apartment construction.• Hand out rent statements monthly and deliver payroll weekly.• Level bids and manage all major construction projects.• Create purchase orders and work orders to be processed for approval and payment.• Work with compliance department to clear any and all open violations, including building wide inspections.• Converted unused space into Hercules laundry rooms and Bargold storage units.Property Manager (Brooklyn and Queens) March 2019 to June 2020• Started managing 8 buildings and grew to manage 16 out of 21 building portfolio totaling 1500+ residential units and 10 commercial units.• Supervised 25+ on site and part time staff members.• Kept pristine buildings from the grass to the glass.• 97% occupancy rate achieved for over a year.• Provided testimony, evidence, and coordinated legal stipulations in Landlord/Tenant court. • Maintained the lowest monthly arrears balance in the company.

Westbury, New York

Westbury, New York

Westbury Ny

General Manager of multiple franchises such as Nathans Famous, Subway, Carvel & Ray's Pizza generating over $3 million in sales annually.• Managed day-to-day operations of the property and business operations.• Supervised 5 managers, 8 supervisors, and 50 employees and weekly payroll.• Responsible for the maintenance of the property by overseeing all operational, financial, administrative and engineering functions.• Reviewed all purchase orders and invoices.• Established and maintained a customer-centric focus to build customer loyalty and retention.• Implemented effective customer service procedures to encourage positive feedback.• Improved profitability by executing daily, weekly, and monthly floor merchandise plan changes and promotions.• Responsible for all hires/fires, trained staff, and monitored employee performance.• Reduced costs by monitoring equipment, food inventory and staff efficiency.• Negotiated contract deals with suppliers and vendors to maximize profitability.• Knowledge of local and state code requirements and ensure all permits, operating licenses, certificates and insurance are current.

Westbury, New York

Westbury, New York

1530 Old Country Road, Westbury, Ny 11590

New York, Ny

• Established and maintained client relationships through superb communication and excellent client service.• Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation. • Communicated brand identity and corporate position to internal and external customers to foster brand loyalty and recognition.

Promoted multiple times as a result of strong work ethic and reliability.Train new staff on the proper procedures.Provide superior customer service and care.Strategically provide service in order to maximize table turnover.

Developing a business plan, logo, market survey, and general business operations

Organize all practices and weekly games.Develop and implement fundraiser for Club Funding.Teach players basic rugby fundamentals.

Participated in the flyer distribution in order to inform the community about upcoming events.Assisted with schooners preparation for weekly instructions. Run for Fun; Managed a team for the run which provided Toys for Tots funding.