Brian Gallagher Email & Phone Number

Littleton, Co, Us

Director of Partnerships• Manage the publishers responsible for selling calls to consumers• Mange the Concurrency cap for each publisher.• Optimize accounts by establishing suppression, exclusion and DNC reports.• Providing Disposition Data to create true numbers for ROI, CPA and EPC for quality purposes. • Maintaining relations by meeting via conferences and creating forward strategy.

United States

Team Lead, Sr, Account manager April 2021 – Present• Run a book of business for 311 agents with over 3 million in revenue.• Started an onboarding program• Lead my team in an ambassador program for cross-team and cross functional communication• Help with conferences, enterprise business and agency business correlation.

Team Lead, Onboarding Manager• Started a book of business from scratch for live call transfers and grew it to $200,000/Month within 2 years.• Managed a team of 5-10 employees with various roles assisting in the start to finish of the sales and serviceprocess.• Created an Onboarding team to educate agents in the early stages of their accounts in order to retainbusiness long term• Helped create creative ideas for rules of engagement for each department in order to maintain… Show more Team Lead, Onboarding Manager• Started a book of business from scratch for live call transfers and grew it to $200,000/Month within 2 years.• Managed a team of 5-10 employees with various roles assisting in the start to finish of the sales and serviceprocess.• Created an Onboarding team to educate agents in the early stages of their accounts in order to retainbusiness long term• Helped create creative ideas for rules of engagement for each department in order to maintain efficiency anda fair structure for all employees.• Built new innovated sales to on boarding system via google docs/ sheets and Calendly which allowed customers to easily schedule appointments, walkthroughs, follow-ups and meetings. Show less

Denver, Colorado, United States

Sales, Service, Retention, Management January 2009-December 2015• Inbound and Outbound entry level sales- garnished interest in insurance agents to take on insurance leads.• Low Tier Service- Managing accounts with spend between 100-500 per month and maintaining relationshipswith opportunity to grow.• Medium Tier Service- Managing accounts with 500-1000 spend per month and looking for ways to buildthem into our biggest accounts.• High Tier Service- Managed all accounts… Show more Sales, Service, Retention, Management January 2009-December 2015• Inbound and Outbound entry level sales- garnished interest in insurance agents to take on insurance leads.• Low Tier Service- Managing accounts with spend between 100-500 per month and maintaining relationshipswith opportunity to grow.• Medium Tier Service- Managing accounts with 500-1000 spend per month and looking for ways to buildthem into our biggest accounts.• High Tier Service- Managed all accounts with 1000 spend or more per month.• Started the Retention program and team- Created department to handle all termination calls in order to retainbusiness. Retained over 80% of all termination requests.• High Tier Account Manager- Managed a team and accounts with a 1.2 million book of business. Show less

• Made 7 US National Teams and fought for our country across the world in various team events.• Alternate For 2008 and 2012 Olympic Games.• Full time Instructor/ Coach at My Father and I’s Martial Arts School teaching and training characterdevelopment skills, confidence and respect at home, school and in the public.