 Closely monitored, organized, and documented hundreds of customer reservations for multiple trips using Google Docs and Google Sheets  Contacted booked clients and potential leads to assist in resolving issues and answering questions Handled and responded to incoming customer calls and questions regarding upcoming travel Recorded all invoices into company invoicing system  Effectively coordinated with tour operators in support to any data management for clients travel  Participated scheduled trips with clients to deliver in-person service and assistance for future travel booking and issues resolutions during client's travel  Offered effectual assistance to president in administering light marketing emails and social media interaction on company Facebook and Twitter accounts

 Efficiently managed the packing and shipping of UPS and Fed-Ex packages for customers  Took charge of monitoring and maintaining company's Facebook and Instagram pages  Supported the management of other business functions within Action Video and Sportscards including purchasing slightly used, consigned goods; posting items on company's eBay site, controlling inventory of purchased goods

Crowd control, assist in maintaining a fun, safe and controlled environment during all concerts/events held at The Susquehanna Bank Center and other assorted venues

 Ensured safety, resolved cast and all productions concerns, and secured lighting instruments for all shows in alignment with Equity Union requirements and safety standards Carried out all required functions of assistant stage manager for the house's production of Annie starring Wanda Sykes, and Master Electrician for the house's performances of Jekyll & Hyde, Annie, & The Last 5 Years Organized and prepared pre-show props for production Offered effectual assistance to stage manager with running rehearsals Created and dispensed post-rehearsal reports using Microsoft Office to full cast and crew, while taking extensive notes from the artistic director Reviewed and deployed all stage instructions and plans by Lighting Designer involving lighting schedules and plots

 Collaborated with Sunoco Refinery representatives in maintaining all emissions and leaks from the various units throughout the entire refinery based on United States Environmental Protection (EPA) protocol Kept abreast of national environmental standards and protocols associated with Emissions Control and Containment  Notified Sunoco refinery representatives on leaks and problems

Worked with Windsor, LLC and VWR to deliver materials/chemicals all around the Southern New Jersey/Pennsylvania area

• Inventory monitoring and control of all auto parts, accessories and fluids • Cash reconciliation of all Register tills and creation of daily deposits • Overseeing a team of up to 7 associates on any given day • Customer interaction and satisfaction at the highest level

• Inventory control and monitoring at the end of every shift • Reconciliation of cash register tills at end of every shift • Customer interaction and satisfaction during the overnight shift • Prepping store for the Morning shift manager

• Processing of customer transactions and cash collection • Record keeping and data entry on customer accounts in a extremely high volume branch