Brian Irwin Email & Phone Number

Indianapolis, Indiana, United States

Representative is responsible for giving great customer service. Time management and being organized is the best for productivity. Provided logical support for incoming calls with customers and assisting the customers issues. Always learning new things and staying in control of the calls with the most efficiency. Being able to be a quick learner has granted me the opportunity to learn about insurance Claims, Provider Relations, Case Worker, Fax's, Web-mails, and many other projects.

Inbound recorded clips of calls that i direct to the right department/options.

Inbound call center, assisting with questions and troubleshooting iOS products.

Inbound call center, assisting with questions and explaining bills along with product knowledge.

Representative is responsible for giving great customer service. Time management and being organized is the best for productivity. Provided logical support for incoming calls with customers and assisting the customers issues. Always learning new things and staying in control of the calls with the most efficiency.

Supervisor is responsible for getting the agents turned in the right direction for great customer service. Time management and being organized is best for productivity. Provided logical support for incoming calls with agents and assisting the call floor to maintain great customer satisfaction and there needs. Was also responsible for my own team of usually 10- 16 agents to make sure they were productive and providing the most accurate information to our customer's.