Brian Johnson Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina

Raleigh-Durham, North Carolina Area

• Contracted to AT&T; Support 8 Managers and approximately 30 engineers and drafters, processing an average of 30 jobs per week which include scheduling, error monitoring, quality control, and permit preparation and.
• District consistently has… Show more Contracted to AT&T; Support 8 Managers and approximately 30 engineers and drafters, processing an average of 30 jobs per week which include scheduling, error monitoring, quality.
• District consistently has lowest error count of 15 offices in the Southeast region due to error tracking, processing and resolution;
• Office scores in the top 2 in On-Time Performance for project milestones every month out of 15 offices that comprise the Southeast region Show less

Raleigh-Durham, North Carolina Area

Contracted to AT&T; Coordinate, prepare and submit permits for 10 counties in North Carolina. Support an engineering staff that includes 8 managers and 30 engineers. Processing of permits includes scheduling, quality control, surveying, and acquisition of easements. Maintained reports for quality assessment and tracking of project milestones.

Provide swift and accurate pharmacy services to over 12,000 fellow employees spread out over Eastern North Carolina that includes Vidant Medical Center as well as our 7 outlying hospitals. Tasked with data entry, resolution of insurance claims, and support of customer needs. Train new employees on software and hardware to fulfill duties. As technician.

Provided friendly and timely customer service to patients on a daily basis. Accurately received and processed drug prescriptions from doctors’ offices and clinics. Resolved insurance claims and provided point-of-sale customer support. Worked in an environment that was highly dependent on strong individual skill and the ability to be a work well as part of.

Greeted all clients and potential customers in a friendly and professional manner. Provided in depth tours and presentations of services and facilities to customers on daily basis. Memorization of all pricing and services based on membership type. Supervised all membership entry and funds collection as well as checked sales reports to verify.

Provided friendly and timely customer service to patients on a daily basis. Accurately received and processed drug prescriptions from doctors’ offices and clinics. Resolved insurance claims and provided point-of-sale customer support. Worked in an environment that was highly dependent on strong individual skill and the ability to be a work well as part of.