Effectively manage all aspects of client/agency relationships including developing and executing marketing strategies and plans from conception to completion.Oversee the creative strategy, brand development, public relations, social media, digital media, video productions, client partnerships and public outreach for multiple clients.

Consult with clients on marketing strategy and execution. Key Achievements:- Collaborate with the executive team at West Corporation in developing a new corporate brand, including brand messages, positioning, color scheme and marketing strategy among at least ten different business units.- Develop extensive multi-channel marketing plans for multiple clients, in both B2B and B2C markets.

Chief Creative Officer:Managed the agency creative team, developing and overseeing all client brands.Key Achievements:- Put an experienced team in place to execute clients’ creative needs.- Improved the agency’s client renewal rate from 20% to 90%.- Maintained a zero percent turnover rate for two years.- Improved, dramatically, the quality of creative output. Account Planner: Responsible for the marketing strategy and execution for eight agency clients.Key Achievements:- Established a standard for account team members to follow from an account service standpoint, including agenda, status call, Web meeting and action item reports.- Signed potential clients to 18-month contract agreements and renew existing clients.

Functioned as strategist and contact for top agency account (TD Ameritrade).Key Achievements:- Coordinated a direct mail/e-mail campaign that generated $275 million in additional deposits for client. - Conceived and implemented a communication plan with client, resulting in increased satisfaction.- Spearheaded internal marketing book club with fellow account executives.

- Managed 25% of the agency while overseeing all aspects of every account including creative concepts, profitability and relationships. - Responsible for top agency account (First Data) including developing strategic marketing plans, maintaining media budgets, and brainstorming creative.- Oversaw projects such as corporate communications, public relations, direct mail, website development, e-mail, presentations and trade show coordination from inception to completion. Key Achievements:- Produced successful results multiple times in aiding client with responses to B2B RFPs. - Pitched and won new accounts, increasing revenue for agency. - Attained 200% attendance increase at the First Data National Client Conference from a direct mail campaign. - Executed an e-mail and print advertising campaign that received over 300 direct inquires.- Realigned roles and account structure to best meet client needs and maximize human resources.