Landlord Relations Specialist
CurrentProvided high levels of customer service from landlord inquiry through issue resolution.• Managed multiple requests on various issues simultaneously while collaborating cross func-tionally with different internal teams. • Promoted a team environment with colleagues to diagnose and resolve landlord inquiries to strategize the best action to take and assisted in the training of newer employees. • Took on the responsibility to assist case assignment in the Landlord Relations inbox. • Refined my skills with Oracle, Salesforce, DataTree, and Siterra.