Brian Lee Email & Phone Number

Brian Lee is a Technical Manager at Mitel at Mitel. He possess expertise in sip, telephony, unified communications, voip, video conferencing and 44 more skills.

Listed skills include Sip, Telephony, Unified Communications, Voip, and 45 others.

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  Technical Manager

  Mitel

  1994 - Present

  • Pre Sales support for the Aastra Direct and Indirect market.• Responsible for introducing new software and hardware into the UK market. • Third Line support for UK Dealers / Distributors and Aastra Engineers on Aastra and Third party applications and hardware.• Technical Documentation.• Approval of third party connections to the Aastra range of systems in the UK.• Controlling the introduction to the UK market Ascom/Aastra Call Management systems over the last 18 years • Streamlining the Direct Customer support by building and introducing a Microsoft Access Database (Introduced in 1998 still used to this date).• Project management of various large customer networked systems• Pre Sales – attending the large majority of our Dealers sales meetings with the Dealer manager to provide technical information and to design the solution. Usually these are the higher end customers which incorporates UC, IM, Presence, Contact Centre and Mobility.• Training of engineers on the AVST systems.• Development of ACD wallboard incorporating MySQL queries for a web based system. Now being introduced to the rest of Europe for the SME Market.• Pre-Sales telephony support on the large majority of SME sales over the last 12 years.

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  Philip Morant