Brian Loo Email & Phone Number

With an Associate's degree in Business Administration from Butte College, my career in the hospitality industry has been driven by a passion for exceptional guest experiences. I am a Customer Success Associate at RH, where I leverage my background to enhance customer satisfaction and foster long-term relationships with clients.Previously, I thrived as an Assistant Sommelier at Anomaly, a distinguished San Francisco establishment, where my expertise in hospitality and upselling techniques ensured a memorable experience for our guests. At Bacchus Management Group, my role as Customer Service Captain allowed me to anticipate guest needs and craft personalized experiences for our exclusive clientele, all while aligning with our culture of discretion and quality.My unique skill set comes from not only vast fine dining experience but also from navigating the California judicial system for three years. I bring more than just service and hospitality to the table, I bring a combination of foresight, steadiness, cultural awareness, optimism, and hunger that can only be obtained through adversity and overcoming hardship. I am eager to continue contributing to team success at RH and beyond, combining my unique perspectives with a dedication to customer-centric solutions.

• 

  Butte College

  Business Administration And Management, General