Brian Loots Email & Phone Number

Minneapolis, Minnesota, United States

Bloomington, Minnesota, United States

● Manage or direct client accounts/relationships to ensure retention and growth of business● Provide technical support to Sales Executives, specifically in analyzing client needs, coverage forms and capacity. ● Manages or directs the development of submissions● Analyze client tax and financial reports to prepare exposures and deficiencies in developing strategy for client● Maintain client files accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows● Negotiate quotations with underwriters and evaluate the clients’ needs● Respond to client requests for information, documents, and general surety inquiries.

Eagan, Minnesota, United States

● Manage or direct client accounts/relationships to ensure retention and growth of the book of business.● Provide technical support to Sales Executives, specifically in analyzing client needs, coverage forms and capacity. ● Manages or directs the development of submissions● Initiate, analyze and prepare exposures and deficiencies in developing strategy for client● Maintain client files accurately and consistently; responsible for proper documentation of files and proper communication to all in accordance with company workflows● Negotiate quotations with underwriters and evaluate the clients’ needs● Respond to client requests for information, documents, and general surety inquiries.

Chaska, Mn

• Grew revenue from 3 million to 12 million per year.• Built out capacity for growth by hiring Human Resources Department. Hired and managed over 100 staff.• Wrote, designed and implemented new Men’s Residential Co-Occurring Treatment Center and UA Lab • Monitor, identify, and make improvements in Policy & Procedures, maintaining compliance with state, federal and insurance regulatory requirements

Chaska, Minnesota

• Supervision – Facilitated weekly staff meetings, performance management incentives, annual reviews, staff development/training, salary administration• Program Development – Built out IOP programming from dual phase 9 hour group to three-phase 25 hour step down program. • EMR- built out and managed full scale electronic medical records system across organization. • Budget - Increased annual revenue from $1.2m to $3.1m.• MICD Credentialing – Wrote rule 31 compliant policy and procedures manual and created new MICD program. • Marketing - Maintained professional working relationships with community stakeholders such other treatment centers, area colleges and training programs, county corrections officers, judges, attorneys, and employee assistance programs.

• Operated 5 site, 166 bed continuum of care with 14 direct and 115 indirect reports.• Assessed scope, developed plans, and implemented changes, bringing appropriate leaders across the organization together, with treatment programs included in the Service Line, Compliance, Regulatory, Registration, Billing, and Coding. • Gathered and analyzed data to identify ways to maximize reimbursement for the Mental Health and Addiction Service Line across 8 NorthStar Regional programs. • Developed KPI dashboard across organization leading to increased annual revenue from 12 -18 million. • Expanded Men’s residential program into 48 beds in Shakopee and opened 16 bed women’s residential program in Chaska.• Acquired and Merged 2 companies into NorthStar Regional.• Insurance contracting and navigating relationships around all providers and insurance networks.• Evaluating resource utilization and recommending changes that support revenue recovery.

Minneapolis, Mn

Owned and managed several multi-unit investment properties.

• Developed programming, acquired property, and trained staff to successfully create NuWay's first Intensive Outpatient with Lodging program.• Budget - Met and surpassed all revenue performance goals. Monitored ongoing costs, decreased bad debt 76%. Increased monthly revenue from $6,100 to $67,000.• Management - Provided leadership and management that maximized employee engagement and created a positive, productive work environment conducive to high achievement and centered on Nuway's mission. • Supervision - Growing from 2 - 10 employees, facilitated weekly staff meetings, performance management incentives, annual reviews, staff development/training, salary administration• Strategic Alliances - Formed partnerships with mental health clinic, employment staffing agency, yoga studio, art therapist, housing assistance specialists, and an MD specializing in addiction medicine.• Marketing - Maintained professional working relationships with community stakeholders such other treatment centers, area colleges and training programs, county corrections officers, judges, attorneys, and employee assistance programs. • Human Resources - Established and oversaw program policy and procedures. Ensuring compliance with applicable federal, state and local employment laws. • Contracts - Negotiated contracts with all major insurance companies. Negotiated property leases and real estate acquisitions• Compliance - Guided program from 47 open DHS citations, into 100% compliance and 2 successful state audits. Implemented system wide Electronic Medical Records system.

• Created and implemented multi-disciplinary chemical group curriculums based on Cognitive Behavioral Therapy, Stages of Change, and Twelve Step Facilitation models of care • Trained and supervised several LADC interns and cultivated community relationships with all major CD counselor training programs across Minnesota• Wrote Omegon's policies and procedures manual to comply with MN Chapter 2960 Umbrella Rule.• Created and implemented new organization wide treatment plan template• Wrote several grants. Implemented infant simulator program across 4 VOA programs. Prepared annual reports and delivered presentations to Women's Foundation board of directors

Plymouth, Minnesota, United States

Worked as a Chemical Dependency Professional completing intake, assessment, treatment planning and counseling with clients attending treatment.

Master Of Arts (Ma), Masters In Nonprofit Management

Bachelor Of Science (Bs), Psychological And Spiritual Approaches To Behavior Change & Addiction

Substance Abuse/Addiction Counseling

Psychology And Religion