Brian Luce Email & Phone Number

Mclean, Va

Washington D.C. Metro Area

Managed the administration of over 200 servers, on a network with over 2500 clients.Knowledge Manager – Provided information solutions and problem documentation to IT business functional areas.Liaison between IT operations units, management, and customers.Project manager - Launched new scanning and workflow product (NSI Autostore) throughout all USDA HQ among multiple mission areas.Escalation point between IT functional areas.Citrix Administrator: Monitoring Citrix farm, handling escalations, and performing maintenance.Managed team that reimaged over 1200 USDA Staff office computers, including Office of the Secretary and Executive staff to USGCB Windows 7 operating system. Utilized SCCM, deployment with PXE boot image (2016).SCCM administration. Provision new systems and physical to virtual conversion of legacy systems in the private cloud.Perform troubleshooting analysis of servers, workstations, and associated systems.Manage domain and exchange migrations. Manage user accounts, permissions, and email.Test new software for compatibility and environmental impact.Manage the following systems/applications: Active Directory management Windows Server 2012, SCCM 2012, Citrix Administrator, Enterprise network scanning / workflows solutions, RSA, Exchange 2003/2010, Blackberry Enterprise Server, Microsoft file and print shares, Whole Disk Encryption. Produce monthly reports on Enterprise LAN activities.