Brian Marshall Email & Phone Number

Cedar Rapids, Iowa Area

-Interprets multiple daily reports on grains and financial instruments to make correct, informed decisions quickly-Assists in creating algorithms that read market data-Manages the day-to-day of buying and selling that is driven by expected economic trends and reviewing past trends-Looks for strong prices to buy and sell on multiple commodities/financial instruments including grains (corn, soybeans, and wheat); two, five, and 10 year treasuries; and spreads

Trained recurring six-week classes of 12–20 trainees for CenturyLink customer service and sales program as a client-certified trainer

Followed written process to assign quality ranking of account manager calls and brought the average Quality Assurance score in the department from 64% to 79.5% in four months

Participated in various sales programs for AT&T including inbound sales, outbound sales, winback sales, retention, and escalations