Brian Mcnally Email and Phone Number
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Brian Mcnally personal email
Brian McNally was born and raised in Pittsburgh. He has vast experience in technical, customer service, and support roles over a 20+yr career. He's always been fascinated and interested in technology and data. His past positions include software application support, both as a team contributor and as a leader and mentor. He is currently a Data Engineer and diving deep into the world of managed data.
3Cloud
View- Website:
- 3cloudsolutions.com
- Employees:
- 1117
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Senior Data Engineer - Managed Services3CloudPittsburgh, Pa, Us
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Data Engineer - Managed Services3Cloud Mar 2024 - Present3Cloud is a top Microsoft services partner focused 100% on the Azure platform. We help clients build, migrate, modernize, and manage their applications, infrastructure, data, and analytics in the cloud. Founded by Microsoft executives, 3Cloud combines a team of highly experienced cloud architects and technologists with a strong Microsoft sales and engineering relationships network to deliver the ultimate Azure experience for our clients. I deliver projects that focus on Data & Analytics.
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Associate Data Engineer - Managed Services3Cloud Jan 2023 - Mar 2024Pittsburgh, Pennsylvania, United States3Cloud is a top Microsoft services partner focused 100% on the Azure platform. We help clients build, migrate, modernize and manage their applications, infrastructure, data, and analytics in the cloud. Founded by Microsoft executives, 3Cloud combines a team of highly experienced cloud architects and technologists with a strong network of Microsoft sales and engineering relationships to deliver the ultimate Azure experience for our clients. I deliver projects that focus on Data & Analytics.
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Client Support Manager, DataTeletracking Jan 2022 - Nov 2022Pittsburgh, Pennsylvania, United StatesLead a team of client support engineers specialized in Data Platform, Data Visualization, and Analytics support in providing daily workflow direction, client satisfaction, support call responsiveness, quality case resolution, documentation, and departmental policy compliance. -
Technical Support ManagerTeletracking Aug 2013 - Jan 2022Managed two teams of client support engineers simultaneously. One specialized in Data Platform, Data Visualization, and Analytics support. The other specialized in application support for perioperative services. In addition, I provided daily workflow direction, client satisfaction, support call responsiveness, quality case resolution, documentation, and departmental policy compliance. Technologies leveraged: SQL, Snowflake, Tableau, and Service Desk Express.
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Senior Technical Support EngineerTeletracking Aug 2010 - Aug 2013I provided expert-level application support and guidance to Technical Support Engineers III and below. Handled client escalations and complex technical cases. Collaborative problem-solving. Assisted management in implementing continuous improvement initiatives to increase department efficiency.
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Technical Support EngineerTeletracking Feb 2006 - Aug 2010Provided support for all TeleTracking applications available and supportingtechnologies: IIS, Networking, OS, Web Browser, Mobile, Paging, SQL, and Telephony, in varying environments: On-premises, Managed Services, and Cloud Hosted (Azure and AWS). Answered calls from clients in an ACD environment. Collaborative problem-solving. Identified and tested software defects. Provided troubleshooting and guidance regarding issues with hospital integrations via the HL7 framework.
Brian Mcnally Skills
Brian Mcnally Education Details
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Icm School Of BusinessMicrosoft Systems Technology
Frequently Asked Questions about Brian Mcnally
What company does Brian Mcnally work for?
Brian Mcnally works for 3cloud
What is Brian Mcnally's role at the current company?
Brian Mcnally's current role is Senior Data Engineer - Managed Services.
What is Brian Mcnally's email address?
Brian Mcnally's email address is br****@****ing.com
What schools did Brian Mcnally attend?
Brian Mcnally attended Icm School Of Business.
What skills is Brian Mcnally known for?
Brian Mcnally has skills like Microsoft Sql Server, Software Documentation, Technical Support, Troubleshooting, Databases, Integration, Active Directory, Sql, Hl7, Vmware, Windows Server, Xml.
Who are Brian Mcnally's colleagues?
Brian Mcnally's colleagues are Mike Wall, Bethany Sexton, George Marvin Salvania, Long Dao, Kate Shiery Talipnao, Jacob Mazgajewski, Roy Landicho.
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Brian McNally
Senior Consultant At Slalom | Leading Data & Technology Programs | Pmp, Csm, SafeDetroit, Mi -
Brian McNally
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