Open to new opportunities - Experienced leader with over 15 years in high-tech sales and customer success. Proven track record in growing businesses and enhancing operational efficiency. Key strengths include customer success, sales consulting, and executive-level relationship management. Skilled in devising short and long-term revenue growth strategies for new and existing accounts, as well as customer retention initiatives, customer experience and customer life-cycle management. Skills and Technology: Expert in SaaS, UCaaS, CCaaS, VOIP cloud communications, Artificial Intelligence projects, CX and lifecycle management, and customer success management including Microsoft cloud solutions (Azure, M365, and Dynamics) and IT Security. Proficient with Gainsight, Tableau and Microsoft Office Suite.Expertise in large language models to design and implement customer AI solutions for telecommunications platforms in the cloud.