Brian Patton Email & Phone Number

Mckinney, Tx, Us

Texas, United States

Collin County, Texas, United States

•Conducts analysis, using maps, data info, and facilitate collection of economic data for the U.S. Census Bureau in the 5 counties of Texas. Provides onsite trainings and class facilitation to Census Field Enumerator.• Directly trained approximately 200 Enumerators, supervised a team of 15-21 Census Field Enumerators. • Monitor multiple field operations database using MOJO, OCS, and other provided software• Ensures that specific levels of quality and progress of field operations are being met through analysis of various computer-generated reports and observation.• Review and analyze cost, quality, and progress reports to assure operations are coordinated within prescribed time allocations and quality and cost-efficient standards.• Planned and executed from start to finish with team members using electronic forms and processes• Handled and controlled the use and release of confidential information (PII)• Oversee personnel levels and workflow according to agency standards and operations• On-board and training of new employees, provide group and individual training, monitor daily assignments, and provide advice and guidance to subordinate office staff.• Maintain flow and update of current operations and staffing. Assure specific levels of quality and progress of field operations are being met through reports and observation.• Establish an effective working relationship with traditionally hard to enumerate populations within office boundaries, including those with unique cultural, religious characteristics.

Improved internal business systems through detailed analysis of current operational practices to formulate a parallel business strategyConcurrently improved internal cost down objectives while improving end custom experience and satisfactionProvide advice and strategic business planning, Recommend controls by identifying problems; writing improved proceduresConstruct workflow charts and diagrams; studying system capabilities; writing specifications

United States

Improved velocity 20%, formatting content of technical and business requirementsDocumented business rules and program logic for a legacy (3500 module) student loan processing systemImproved workflow 10%, developing iterative procedure for reviewing source code and program logicFacilitated Daily Scrum Meetings, sprint retrospective, action items, continuous improvement, integration, process and tools within Agile environmentImplemented work flow/process improvements increasing team velocity 20% using refactoring and historical dataImproved team consistency using 'Burndown Chart' by honing process improvements, blocking issues, and interruptionsJIRA administrator: Create epics, user stories, sub-task, assign roles and story points

Managed various healthcare systems: Membership, Billing, and Automated Eligibility Processing EDI/834/ISO/ACH processingLed application development team, implementing work plan, deploying releases into Production environment, Resolved production issues, performing root cause analysis and implementing remedial solutions for on call supportPerformed trouble shooting, analysis, research, resolution using advanced query and programming skills and root cause analysisProvided application specific support and production support through incident tickets and ad-hoc reportingCoordinated various support teams across organization for problem research and resolution, improving monitoring, stabilityCreated and designed technical specifications for projects, involving coding and documentation of applicationsProduced and determined time frame, cost-effectiveness and overall improvement of customer project requestImplemented full-life cycle applications using TSO/COBOL/COBOL II/CICS/SQL/DB2/JCL/SPUFIExperienced job scheduling systems; CA7, ZEKE, ZEBB, ZARA, source code/release management Endevor, Changeman, FTP/NDM

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor Of Arts (B.A.), Business Administration And Management, General