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Brian Petersen Email & Phone Number
Manager, Express Desk Support
at
Wrapbook
1 work email found
@netflix.com
1 phone found area 801
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Express Desk Support
Location
Salt Lake City, Utah, United States
Who is Brian Petersen? Overview
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Quick answer
Brian Petersen is listed as Manager, Express Desk Support at Wrapbook, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at netflix.com, phone signal with area code 801, and a matched LinkedIn profile for Brian Petersen.
Brian Petersen previously worked as Technology Support Senior Manager - EMEA at Netflix and Global Studio Technology Support Manager at Netflix. Brian Petersen holds Adv Agile Project Management from University Of Utah.
Company email context
Email format at Wrapbook
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{first_initial}{last}@netflix.com
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AeroLeads found 1 current-domain work email signal for Brian Petersen. Compare company email patterns before reaching out.
Profile bio
About Brian Petersen
Results-driven Tech Support Leader with over 15 years of proven success in people and project leadership. Adept at designing, implementing and leading teams through change, resulting in significant enhancements to departmental efficiency and effectiveness. Known for cultivating a culture of continuous improvement, bringing team members along with the changes in developing and empowering them to elevate their skills, contributing to their professional growth and the overall success of the organization. Ready to leverage my extensive background to drive innovation and success in the dynamic field of technology and customer support.
Listed skills include Project Management, Management, Team Leadership, Social Media, and 12 others.
Current workplace
Brian Petersen's current company
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9 roles
Brian Petersen work experience
A career timeline built from the work history available for this profile.
Technology Support Senior Manager - Emea
Senior leader of the department for the EMEA region responsible for all aspects of the operation and employee experience. The department was made up of 2 teams, Studio Technology Support (for our external production partners) and Netflix Employee Support for enterprise, SaaS software, identity and access, employee account creation, etc. in a multi-channel.
Feb 2022 - Aug 2024
Global Studio Technology Support Manager
Project manager and global leader in launching a brand new team for Netflix, providing multi-channel 24/7 support for our internal employees and external production partners in the creation of Netflix content. Leader over establishing, hiring and managing all aspects of the new team. Our global team was based in the United States, The Netherlands, and the.
Nov 2019 - Feb 2022
Technical Escalations Manager - Emea Region
- Established and managed Netflix CS Technical Research department in the EMEA region of 35 employees.- Designed and implemented new global technical escalation workflow resulting gained efficiencies reducing headcount need to operate by 28%- Established workflow with 4 BPO offices gaining stronger insight and data that led to impactful improvements of the.
Apr 2018 - Nov 2019
Senior Operations Manager
- Lead project manager for establishing all aspects of Netflix EMEA CS office- Managed all employee operations for voice and chat tier 1 and 2 support for 10 different languages, with over 250 employees for the Netflix streaming product- Member of leadership team that established Netflix's first owned and operated Customer Service operations office in the.
Jul 2015 - Apr 2018
Operations / Project Manager
- Apart of a team that established Netflix owned and operated Customer Service operations office- Managed the operations of both voice and chat customer service for tier 1 and 2 support for over 400 employees- Project managed and implemented work from home program for tier 1 support
Jul 2015 - Apr 2017
Buisness Analyst - Project Manager - Training Manager
- Establish and managed Tier 2 team for research of escalated technical and customer issues leading to increase in technical fixes and increased customer satisfaction- Designed and implemented company training program for customer service operations resulting in 50% reduction of new employee training time-Redesigned and implemented new RMA (return.
Mar 2008 - Jun 2015
Regional Music Department Manager
Regional music department manager for all stores in Los Angelos CA, then moved to Salt Lake City, Utah.Managed inventory and department display
Aug 2005 - Feb 2008
Store Manager
Graywhale Entertainment Exchange
Store manager over all aspects of day to day operationsManaged six employees Managed all buying and inventory stock of both new and used productManaged sales targets, and all store accounts and payments
Jun 2000 - Jul 2005
3 education records
Brian Petersen education
Adv Agile Project Management
Associate'S Degree, General Studies
Computer Science
FAQ
Frequently asked questions about Brian Petersen
Quick answers generated from the profile data available on this page.
What company does Brian Petersen work for?
Brian Petersen works for Wrapbook.
What is Brian Petersen's role at Wrapbook?
Brian Petersen is listed as Manager, Express Desk Support at Wrapbook.
What is Brian Petersen's email address?
AeroLeads has found 1 work email signal at @netflix.com for Brian Petersen at Wrapbook.
What is Brian Petersen's phone number?
AeroLeads has found 1 phone signal(s) with area code 801 for Brian Petersen at Wrapbook.
Where is Brian Petersen based?
Brian Petersen is based in Salt Lake City, Utah, United States while working with Wrapbook.
What companies has Brian Petersen worked for?
Brian Petersen has worked for Wrapbook, Netflix, 1-800 Contacts, Borders Books Music & Cafe, and Graywhale Entertainment Exchange.
How can I contact Brian Petersen?
You can use AeroLeads to view verified contact signals for Brian Petersen at Wrapbook, including work email, phone, and LinkedIn data when available.
What schools did Brian Petersen attend?
Brian Petersen holds Adv Agile Project Management from University Of Utah.
What skills is Brian Petersen known for?
Brian Petersen is listed with skills including Project Management, Management, Team Leadership, Social Media, Microsoft Excel, Marketing, Public Speaking, and Microsoft Word.
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