Brian Roche Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

Portland, Oregon, United States

Serve as technical subject matter expert on product and consulting services, support Sales teams in demonstrating value to prospects and customers. Work with Product and Engineering teams to explore customer use cases at the edge of product functionality, with a security-first posture. Discover client needs and recommend packaged services based on desired business outcomes; record client feedback for Product + Engineering teams.Recognize business process and technical specifications within client tech stack; Explain complex concepts to stakeholders with different levels of understanding. Develop + position Greenhouse's API for mapping out integration functionalities. Collaborate with Sales to ensure resources, risk mitigation and planning align to goals; listen, understand, and communicate client needs to internal parties. Support Marketing team to develop new assets for PS thought leadership.

Portland, Oregon, United States

Primary integration point of contact for customers, prospects and internal sales. Create integration design, Scope of Work, configuration, and testing plan. Project manage delivery of integration and ensure adherence to planned SOW.Prepare consulting demonstrations on extracting and loading data via the API, transforming data, validating security concerns and interfacing w/ external tools. Delivered complex custom integration projects for Enterprise + Strategic clients. Skills: boomi, Postman, JS API, ETL, webhook, LucidChart, PowerBI, SFTP

Raleigh, North Carolina, United States

1st Professional Services Engineer on Client Technical Solutions team. Work with Solutions Architects, Sales Engineers, Account Execs, and CSMs to define client technical needs in sales cycle and meet needs in project delivery. Develop 2 product offerings: Function as a Service data integration with preferred tooling vendor and 40 hour custom product consulting package for AI/ML tools. Projects included: design + implement data integrations, expert configuration of 3rd party tools, and custom reporting dashboards. Skills: API, GraphQL, SQL, Python, ETL, Version Control, Cloud Storage, BI tools

Raleigh, Nc

Founding member of Professional Services team. Assist AEs in scoping prospect engagements + CS on upsells for existing customers. Create and deliver Professional Services offerings for different client tiers. Guide Pendo installation, track adoption analytics, and build external integrations.Onboard 100+ new customers and expand adoption for existing customers. Deliver training for pre-built and custom packages remotely and on-site. Skills: HTML, JS, CSS, API, JIRA, Salesforce, Email Platforms. Contributed to marketing materials, online webinars, supervision for external partner contractor, and new hire training and documentation as team expanded.

Promoted to Territory Mgr Oct 2017. Manage full lifecycle of customer relationship: 75+ Accounts worth $1.6+ million. Validate Pendo installation + consult on implementation best practices. Build sponsor relationships, forecast revenue, manage renewals & upsells. Coordinate client on-sites and city specific Pendo trainings in West territory.

Raleigh-Durham, North Carolina Area

Main Campus

Managed National Science Foundation Advanced Technical Education Grant called MODEL 3D (Modeling Original Didactic Experiences in Learning 3D). As Program Coordinator, I collaborated with faculty, staff, and students within Wake Tech to incorporate 3D printing, 3D modeling, and 3D scanning technology into the math, science, and engineering curriculum as well as helped create new courses. In my role I collected data on performance, create and implement project plans, and ensured that deliverables adhered to deadlines.Wrote and delivered training sessions at professional conferences and on campus. Partnered with Advanced Manufacturing industry representatives, the general public, and other educators outside of the college on best practices. Curated our program’s webpage, 3d.waketech.edu, as well as Twitter + IG @waketech3D. In addition to those responsibilities I tracked the budget, supervise student lab technicians, made vendor purchases through the NC e-procurement system, and created promotional materials using digital photography and the Adobe Creative Suite. When purchasing equipment for our 3D printing computer lab I emphasize long term planning and sustainability by making appropriate decisions for resource allocation and personnel management, and kept record of budgets and progress.

Raleigh-Durham, North Carolina Area

Oversee daily operations of store and implement outreach campaigns to meet sales goals. Collaborate with other internal Tesla teams and industry partners to host presentations and marketing events. Give product demonstrations about Tesla Model S and electric vehicle technology. Organize travel, participate in weekly conference calls, monitor customer progress and benchmark for sales goals. Complete sales, coordinate trade-ins & deliveries, prioritize customer requests, respond to customers, log conversation notes, and schedule test drive appointments. Coordinate in-store and offsite test drive events and speaking engagements to educate public about benefits of EV’s. I also coordinated with businesses and property owners to expand and better connect the electric vehicle charging network in the southeast.

Triangle, Nc

Engage with clients and attract new customers online with interior Google virtual tours. Assess the potential of spaces and match advertised image with client goal. Create 360-degree virtual tours of your business and display them in Google Search results integrated with Google Maps, and Google+ Local to provide a better sense of the layout, decor and ambience of a business.

3D model transportation, construction, land development, and engineering projects in CADD. Field verify construction and engineering documents with survey crew, import data points into CAD, and update the project progress benchmarks. I also took high quality digital photos of site projects for promotion and to update the company website. I utilized GPS and surveying equipment for to measure topography, highways, building construction progress, utility locations, and materials volume quantities

Ncsu Carmichael Gym Complex Raleigh, Nc

Plan and lead outdoor recreation trips for NCSU students in cycling, hiking, backpacking, rock climbing, and boating through NC and Va. I received my Wilderness First Responder certificate to be able to lead outdoor trips with NCSU. I would incorporate lessons on Leave No Trace Ethics, Plant Identification, and Ecology. I would also run climbing and rappelling safety clinics and supervise rockwall shifts of NCSU students and outside groups. As a Team Building Facilitator I would create and implement team building exercises on the outdoor high and low ropes challenge courses.

Horticulture Field Lab (Behind Jc Raulston Arboretum) Box 7609 Ncsu Raleigh, Nc

Assist the NCSU Horticulture Department with their research. Plan and prepare their research plots by clearing land, running irrigation or electrical, mulch, harvesting data, and fixing broken equipment. We also helped install landscape projects, like planting B&B trees, perennials, water mitigation, and paving (concrete and pavers). Also assist JC Raulston Arboretum with landscape installations and hosting events. Also worked at the NC State fair grounds in the competition garden area-prepping garden plots, building decks and raised beds, and fixing paths.

2713 Bostian Hall Campus Box 7611 Raleigh, Nc 27695

BIO 181 (NCSU's Intro. Bio. course) Plan and prepare teaching laboratory exercises and lectures to help students understand biological concepts. Labs coincided with lecture based lessons so that students would get a hands on explanation of class topics.I taught one lab of 22 freshmen. Each week I'd attend about a 3 hour prep meeting, then write my lesson plan, then teach my own 3 hour lab sometimes doing private office hours each week.

Umatilla N.F. Oregon

Across North Carolina (Falls Lake Hq)

Assisted Ed Corey (inventory biologist in NC State Parks) with population surveys for threatened and endangered species.

Bs Horticulture Science, Landscape Design Concentration, 3.73 Gpa

Activities and Societies: Minors: Spanish, Biology, & Landscape Architecture

High School

Associate’S Degree, Business Analytics, 4.00 Gpa

https://www.waketech.edu/programs-courses/credit/business-analytics